Senior Director, Run & Reliability (Voice & Platform) in Guildford

Senior Director, Run & Reliability (Voice & Platform) in Guildford

Guildford Full-Time 80000 - 120000 £ / year (est.) Home office (partial)
Sycurio

At a Glance

  • Tasks: Lead the reliability and evolution of live services across multiple teams.
  • Company: Sycurio, a forward-thinking tech company focused on innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a collaborative team dedicated to driving excellence in service delivery.
  • Why this job: Make a significant impact on service reliability in a dynamic tech environment.
  • Qualifications: Proven leadership in technology operations and experience with hybrid environments.

The predicted salary is between 80000 - 120000 £ per year.

Sycurio seeks a senior technology operations leader to own the reliability and evolution of the live service.

You will unify the Run function across Support, Platform, Dev Ops, and telephony, guiding a hands‑on leadership approach from day one.

You will manage outsourced partners, establish SLAs, and drive proactive stability, patching, and modernization inside a hybrid, Guildford‑based environment.

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Senior Director, Run & Reliability (Voice & Platform) in Guildford employer: Sycurio

At Sycurio, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Located in the vibrant town of Guildford, we offer competitive benefits, opportunities for professional growth, and a supportive environment where your contributions are valued. Join us to be part of a dynamic team dedicated to enhancing financial systems and ensuring compliance in the secure payments sector.

Sycurio

Contact Details:

Sycurio Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Director, Run & Reliability (Voice & Platform) in Guildford

Get Involved in Tech Transfer Events

Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from Sycurio!

Showcase Your Projects

Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at Sycurio, showing them you’ve got the chops for the job.

Leverage University Connections

Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like Sycurio.

Engage with Online Communities

Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!

We think you need these skills to ace Senior Director, Run & Reliability (Voice & Platform) in Guildford

Leadership Skills
Operational Management
Service Level Agreement (SLA) Management
DevOps Practices
Telephony Systems Knowledge
Hybrid Environment Management
Proactive Stability Management

Some tips for your application 🫡

Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!

Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at Sycurio, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!

Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.

Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at Sycurio.

How to prepare for a job interview at Sycurio

Demonstrate Your Tech Knowledge

Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.

Show Your Business Acumen

This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.

Prepare for Scenario-Based Questions

Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.

Highlight Your Teamwork Skills

In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.