At a Glance
- Tasks: Provide technical support for high-performance boats and solve complex engineering challenges.
- Company: Join a leading British manufacturer of premium RIBs and superyacht tenders.
- Benefits: Competitive salary, career progression, and exposure to bespoke craft.
- Other info: Work with prestigious clients and enjoy a varied role with hands-on experience.
- Why this job: Be part of a dynamic team and travel internationally while making an impact.
- Qualifications: Experience in marine engineering and strong problem-solving skills required.
The Company Our client is a market-leading British manufacturer of high-performance Rigid Inflatable Boats (RIBs) and bespoke superyacht tenders, renowned for exceptional craftsmanship, innovation and engineering excellence. Every vessel is built to the highest standards using advanced composite construction, premium marine systems and meticulous attention to detail, serving a prestigious global customer base. Due to continued growth, they are looking to appoint a Senior Aftersales Engineer to become a key member of their technical team, supporting customers, dealers and vessels worldwide throughout their operational lifecycle. The Role This is a senior, hands-on engineering position suited to someone who enjoys solving complex technical challenges both in the workshop and on-site with customers. You will be responsible for diagnosing faults, carrying out commissioning, warranty investigations, repairs and technical support across a range of bespoke leisure craft and superyacht tenders. The role requires extensive knowledge across mechanical, electrical and onboard marine systems, alongside a strong understanding of modern boat construction and composite manufacturing. As the technical face of the business, you will regularly travel throughout the UK and internationally to support customers, dealers and vessels in service. Key Responsibilities Provide technical aftersales support for custom-built RIBs and superyacht tenders. Diagnose and resolve mechanical, electrical, hydraulic and systems-related faults. Carry out commissioning, sea trials and vessel handovers. Attend customer sites, marinas, shipyards and superyachts to undertake repairs and technical investigations. Manage warranty claims from initial diagnosis through to completion, ensuring excellent customer communication throughout. Produce detailed technical reports following inspections and warranty investigations. Work closely with Production, Engineering and Quality teams to identify recurring issues and implement long-term improvements. Support dealer networks and service partners with technical guidance and troubleshooting. Deliver exceptional customer service while representing the business professionally on-site. Assist with technical documentation, service bulletins and maintenance procedures. Ensure all work is completed safely and to the highest quality standards. About You We're looking for an experienced marine professional who combines strong technical ability with excellent customer-facing skills. You'll be comfortable working independently, travelling internationally and solving complex engineering issues in demanding environments. Essential Experience Significant experience working within a leisure marine manufacturer or shipyard. Previous experience building, commissioning, servicing or maintaining high-performance leisure craft, RIBs, luxury tenders or similar vessels. Strong knowledge of marine mechanical, electrical and onboard vessel systems. Proven experience diagnosing and resolving technical faults. Broad understanding of modern boat construction methods, including composite manufacturing and marine outfitting. Experience managing warranty cases and technical investigations. Ability to read engineering drawings, wiring diagrams and technical documentation. Full UK driving licence. Valid passport and willingness to travel regularly throughout the UK and internationally. Desirable Experience * Marine engineering qualification (NVQ, City & Guilds, HNC/HND or equivalent). * Experience with inboard and outboard propulsion systems. * Knowledge of CANbus, NMEA 2000 and modern vessel electronics. * Experience working with premium yacht builders or superyacht tenders. * Electrical or hydraulic system qualifications. * RYA Powerboat or other relevant marine certifications. Personal Attributes * Calm and methodical problem solver. * Excellent diagnostic and fault-finding skills. * Strong communication and customer relationship management abilities. * Professional, adaptable and able to work confidently in customer-facing environments. * Self-motivated with the ability to manage workload independently. * High attention to detail and commitment to quality. * Positive, proactive approach with a willingness to travel at short notice when required. What's on Offer * Opportunity to work for one of the UK's leading premium boat builders. * Exposure to bespoke, high-performance craft and prestigious superyacht clients. * Varied role combining workshop, sea trials, customer visits and international travel. * Competitive salary and benefits package. * Long-term career progression within an innovative and growing business. * The chance to play a key role in maintaining the reputation of a world-class British manufacturer
Aftersales Engineer in Dartmouth employer: SY Recruitment
As a Quality Control Engineer at our esteemed company, you will be part of a dynamic team dedicated to excellence in high-performance craft production. We pride ourselves on fostering a collaborative work culture that values meticulous attention to detail and continuous improvement, offering ample opportunities for professional growth and development. Located in a vibrant area, our facility not only provides a stimulating work environment but also encourages innovation and creativity, making it an exceptional place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Engineer in Dartmouth
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like SY Recruitment, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Aftersales Engineer in Dartmouth
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to SY Recruitment specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at SY Recruitment
✨Know Your Manufacturing Processes
Before you walk into the interview with SY Recruitment, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like SY Recruitment value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
