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- Tasks: Lead daily operations at the stunning Kea Paradise resort and ensure unforgettable guest experiences.
- Company: Join a dynamic team at SWOT Hospitality, known for its supportive culture.
- Benefits: Enjoy accommodation, meals, and opportunities for career growth.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: 5+ years in hotel operations and a degree in Hospitality Management required.
- Other info: Be part of an exciting pre-opening team and shape the future of Kea Paradise.
The predicted salary is between 36000 - 60000 £ per year.
SWOT Hospitality is excited to announce an opportunity for an experienced Operations Manager at the upcoming Kea Paradise resort. The Operations Manager will spearhead the operational management of this exciting venue, ensuring that both staff and guests enjoy an unforgettable experience at our picturesque location in Kea. This leadership role requires a commitment to quality service and operational excellence.
Key Responsibilities
- Oversee daily operations of the resort, ensuring a high level of service in every department.
- Develop and implement operational strategies aimed at enhancing efficiency and guest satisfaction.
- Lead, mentor, and train staff to uphold our service standards and provide personalized experiences.
- Monitor and analyze financial performance, implementing improvements as necessary.
- Respond to guest feedback promptly and effectively to ensure high satisfaction levels.
- Collaborate with the pre-opening team to establish operational processes and set the venue for success.
Qualifications
- Minimum of 5 years experience in hotel operations management or similar role.
- Bachelor's degree in Hospitality Management or related field.
- Strong leadership and team management skills.
- Proven ability to enhance operational efficiency and maximize guest satisfaction.
- Excellent communication and interpersonal skills.
- Fluent in English; knowledge of additional languages is an advantage.
- Adaptable and proactive with a focus on results and team development.
- Strong problem-solving skills and attention to detail.
Benefits
- Dynamic, friendly and supportive working environment
- Opportunities for career development within the company
- Accommodation
- Meals
Operations Manager Kea Paradise employer: SWOT | Simple Way Of Tourism
Contact Detail:
SWOT | Simple Way Of Tourism Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager Kea Paradise
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on openings at places like Kea Paradise.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand what makes Kea Paradise special and how you can contribute to creating unforgettable experiences for guests.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, improved operations, and enhanced guest satisfaction in your previous roles. We want to hear about your successes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining the team at Kea Paradise.
We think you need these skills to ace Operations Manager Kea Paradise
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role at Kea Paradise. Highlight your relevant experience in hotel operations management and any specific achievements that showcase your ability to enhance guest satisfaction and operational efficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and how your leadership skills can contribute to the success of Kea Paradise. Be sure to mention why you’re excited about this opportunity and how you align with our values.
Showcase Your Problem-Solving Skills: In both your CV and cover letter, don’t forget to highlight your problem-solving skills. Share examples of challenges you've faced in previous roles and how you tackled them, especially in relation to enhancing guest experiences or improving operational processes.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at SWOT | Simple Way Of Tourism
✨Know Your Operations Inside Out
Before the interview, make sure you’re well-versed in the daily operations of a resort. Familiarise yourself with common challenges and best practices in hospitality management. This will help you demonstrate your expertise and show that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you mentored staff or improved service standards. This will highlight your ability to lead and inspire others, which is crucial for the Operations Manager role.
✨Be Ready to Discuss Financial Performance
Brush up on your financial acumen. Be prepared to discuss how you've monitored and improved financial performance in previous roles. This could include budgeting, cost control, or revenue management strategies that enhanced guest satisfaction.
✨Engage with Guest Feedback
Think of instances where you’ve effectively responded to guest feedback. Prepare to share how you turned negative experiences into positive outcomes. This shows your commitment to guest satisfaction and your proactive approach to problem-solving.
