At a Glance
- Tasks: Manage stock, liaise with clients, and ensure smooth auction logistics.
- Company: Join Sworders, a dynamic team focused on excellence and personal growth.
- Benefits: Enjoy flexible working, company events, and support for personal development.
- Other info: 3-month temporary contract with potential for extension; based in Stansted Mountfitchet.
- Why this job: Thriving in a fast-paced environment while making a real impact on client satisfaction.
- Qualifications: Detail-oriented, proactive, and confident in client interactions.
The predicted salary is between 24000 - 36000 £ per year.
Sworders' staff are the core strength of our business. As we expand we are always looking for the best talent to strengthen our momentum.
We set ourselves high expectations and employ those who want to challenge and improve themselves. If you think you have what it takes to join our skilled and personable team we would like to hear from you. Please click here to contact us.
Stock Control Administrator
Reports to: Saleroom Manager
Department: Logistics
Location: Cambridge Road, Stansted Mountfitchet, Essex, CM24 8GE
Salary: On application, subject to experience
3-month temporary contract with the possibility of extension
Outline summary
We are currently looking for a highly organised and proactive Stock Control Administrator to join our dynamic team. This is a client-facing role, so we are looking for someone who is not only detail-oriented and methodical but also confident in building positive relationships with clients. You will play a key part in managing our stock, following up on unsold items, and ensuring the smooth logistical operation of our auctions. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in providing excellent service, we would love to hear from you.
Responsibilities
Undertake exercise to identify and home old stock:
- Working with the Art Handlers and Valuers, to identify lots that are unsold or sold and uncollected, in each of our storage locations and in containers, and to chase their removal.
- Agree next steps including time frames with all parties to keep storage time to a minimum
Chase and Contact Clients for Unsold Items:
- Proactively reach out to clients regarding unsold items to ensure limited backlog and need for storage after auctions.
- Follow up with clients to ensure prompt collection or alternative arrangements are made for unsold stock.
- Maintain accurate and up-to-date records of client communications, item status and location on our Go database
Locate Items and Manage Stock Movement:
- Assist in co-ordinating the efficient storage, location, and retrieval of items across the premises.
- Ensure all stock is logged accurately in the system, with updated locations.
- Arrange for the safe moving and organisation of items as required, ensuring they are stored in the correct and appropriate location to avoid damage or misplacement.
Inventory Management:
- Conduct stock checks to maintain an accurate record of items in the warehouse and auction room.
- Work closely with the reception to ensure smooth stock flow between different areas of the business and items go to charity as needed.
- Assist with preparing items for future sales, including ensuring they are safely stored and ready for exhibition.
Client Interaction:
- Provide high levels of customer service by assisting clients with any queries regarding their items.
- Ensure that clients are updated on the status of their items and their auction results.
Health and Safety Compliance:
- Ensure compliance with health and safety regulations when handling and moving items.
- Work with the operations team to ensure safe storage and handling practices are followed at all times.
What We Offer
Family First
- Flexible working:We are committed to providing flexibility in how and where work is performed to support our diverse workforce
- Employee Assistance Programme:A confidential service offering resources to help you navigate personal and professional challenges
- Company events:Seasonal parties, school connections, charitable initiatives, and more
- Breaks:Encouraging regular breaks throughout the day, including the flexibility to take as long as needed for lunch
Development
- Education & Growth:We support and encourage staff to expand their skills and experiences through both internal and external opportunities
Sustainability
- Climate Perks:We offer paid 'journey days' to staff who choose land or sea travel over flying for holidays, empowering employees to act on their values
…and much more!
If you are enthusiastic and looking to establish yourself in an exciting role please send your CV with a brief covering letter outlining why you are perfect for Sworders to Jo Winter –jowinter@sworder.co.uk
#J-18808-LjbffrStock Control Administrator in Stansted Mountfitchet employer: Sworder
At Sworders, we pride ourselves on fostering a supportive and dynamic work environment where our staff are the heart of our operations. Located in the picturesque Stansted Mountfitchet, Essex, we offer flexible working arrangements, a strong emphasis on employee development, and a commitment to sustainability, making us an excellent employer for those seeking meaningful and rewarding careers. Join our personable team and enjoy opportunities for growth while contributing to our mission of delivering exceptional service in the auction industry.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Control Administrator in Stansted Mountfitchet
✨Tip Number 1
Familiarise yourself with stock management systems and databases, as this role requires accurate logging and tracking of items. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience in client-facing roles, especially where you've had to manage relationships or resolve issues. This will showcase your ability to provide excellent customer service, which is crucial for the Stock Control Administrator position.
✨Tip Number 3
Prepare examples of how you've successfully managed inventory or stock in past roles. Be ready to discuss specific challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills and proactive approach.
✨Tip Number 4
Research Sworders and their auction processes to understand their business model better. Showing that you have a genuine interest in their operations and values during your conversation can set you apart from other candidates.
We think you need these skills to ace Stock Control Administrator in Stansted Mountfitchet
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Stock Control Administrator role. Emphasise your organisational abilities, client interaction experience, and any previous roles in logistics or inventory management.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the position and the company. Mention specific responsibilities from the job description that excite you, and explain how your background makes you a great fit for the team.
Showcase Problem-Solving Skills:Since the role involves managing stock and ensuring smooth operations, provide examples in your application of how you've successfully solved problems in past roles. This will demonstrate your proactive approach and ability to thrive in a fast-paced environment.
Highlight Client Interaction Experience:As this is a client-facing role, make sure to include any experience you have in customer service or client relations. Discuss how you’ve built positive relationships with clients and handled their queries effectively.
How to prepare for a job interview at Sworder
✨Show Your Organisational Skills
As a Stock Control Administrator, being organised is key. Prepare examples of how you've successfully managed stock or inventory in the past. Highlight your attention to detail and methodical approach during the interview.
✨Demonstrate Client Interaction Experience
Since this role involves client-facing responsibilities, be ready to discuss your experience in building positive relationships with clients. Share specific instances where you provided excellent customer service or resolved client issues effectively.
✨Prepare for Problem-Solving Scenarios
The job requires quick thinking and problem-solving skills. Think of examples where you've had to troubleshoot issues related to stock management or logistics. Be prepared to discuss how you approached these challenges and what the outcomes were.
✨Understand Health and Safety Compliance
Familiarise yourself with health and safety regulations relevant to stock handling and storage. Be ready to discuss how you ensure compliance in your work, as this is an important aspect of the role.
