At a Glance
- Tasks: Provide top-notch network support and troubleshoot issues in a dynamic environment.
- Company: Join Sword, a leading tech solutions provider in the Energy, Public, and Finance sectors.
- Benefits: Enjoy competitive salary, flexible working, and a fantastic benefits package.
- Other info: Work in a state-of-the-art facility with excellent career progression opportunities.
- Why this job: Kickstart your career with training opportunities and a supportive team culture.
- Qualifications: Customer-focused, with basic knowledge of networking and troubleshooting skills.
The predicted salary is between 30000 - 40000 £ per year.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.
This is an opportunity to join an award-winning systems integrator & managed service provider with a state of the art Network Operations Centre in Bellshill, just outside Glasgow. Our services are supported by our secure and dedicated Network Operations Centre facility, operated by our security cleared engineering team.
Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels. Our NOC engineer teams provide a safe, secure and consistent approach to operational activities for customers across a range of sectors.
You will provide a coordinated, consistent and effective Network Support service, resolving problems and issues in-line with documented procedures. This role represents an outstanding opportunity to develop your career with an organisation that believes in supporting colleagues to achieve their potential.
Please note that this role is a full-time staff role based in our state-of-the-art Bellshill Network Operations Centre. Our team deliver support on a 24/7 basis and our colleagues therefore work a 4 days on / 4 days off shift system.
Successful candidates will benefit from training and development including:
- Opportunities to develop your skills across a wide range of Cisco and other products
- Support to work towards well recognised qualifications, e.g.; Cisco, CCNA
- Progression into other areas of the business as a Support Engineer, Project Engineer or Consultant
To be considered for this opportunity you will be able to demonstrate:
- Excellent customer facing communication skills and the confidence, enthusiasm and drive required to deliver a first-class experience to our customers
- Ability to work under pressure within a busy team environment
- Knowledge of troubleshooting network faults
- Basic knowledge of Cisco and Palo Alto Networks technologies
- Basic understanding of circuit types such as ADSL & Ethernet
- Basic understanding of routing and switching
- CCNA certification would be an advantage but not essential
Successful candidates will be required to pass baseline security checks, NPPV3 and SC clearances.
At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package:
- Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
- Flexible working: Flexible work arrangements to support your work-life balance.
- A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.
At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.
L1 Network Support Analyst in Tipton employer: Sword Group
Sword Group is an exceptional employer that fosters a dynamic and innovative work culture in the heart of Glasgow. With a strong emphasis on employee growth, we offer extensive training opportunities and encourage professional development, particularly for those passionate about network engineering and security. Our commitment to delivering impactful projects in critical sectors ensures that our team members are engaged in meaningful work while enjoying a collaborative and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land L1 Network Support Analyst in Tipton
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Sword Group, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Sword Group
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Sword Group. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace L1 Network Support Analyst in Tipton
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Sword Group insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Sword Group that you’re committed to staying ahead in the game.
How to prepare for a job interview at Sword Group
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Sword Group to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Sword Group.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
