Sword Group is a leading provider of business technology solutions and we are seeking a proactive Support Coordinator to manage the day-to-day operation of our software support services. You will liaise with customers, engineers, Technical Leads, Operations and Sales to ensure incidents, service requests and maintenance are handled efficiently.
The role focuses on monitoring performance, communicating with stakeholders, coordinating activities and driving improvements across the support
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Strategic Service Desk Coordinator employer: Sword Group
Sword Group is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to lead transformative AI solutions. Located in a dynamic environment, the company offers robust professional development opportunities, mentorship from experienced engineers, and the chance to work on cutting-edge projects that drive real business impact. Join us to be part of a forward-thinking team that values creativity and growth.
