Sword Group is seeking a Senior Application Support Analyst to provide responsive support for business applications, resolving incidents and requests while improving documentation, service quality and customer confidence.
Based in the UK, you will manage incidents, implement minor software changes, train Service Desk colleagues, investigate issues and collaborate with stakeholders to restore service. Strong ITIL knowledge and Microsoft technologies experience are preferred.
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Senior Application Support Analyst - Impactful IT, Flexible employer: Sword Group
Sword Group is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to lead transformative AI solutions. Located in a dynamic environment, the company offers robust professional development opportunities, mentorship from experienced engineers, and the chance to work on cutting-edge projects that drive real business impact. Join us to be part of a forward-thinking team that values creativity and growth.
