Sales & Business Administrator

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled by a passion for technology as a means to solve complex business problems and achieve our clients’ objectives. About the Role: This is a hybrid role and you will be required to work in our Bellshill office a minimum of 2 days per week Responsible for the SA mailboxes, Sales Admin, Renewals, Accounts, Orders, Licensing, Sales, Bookings Maintaining streamlined business admin processes Produce all quote requests in a timely manner 48hr SLA Process all Orders in a timely manner 48hr SLA Keep all invoicing and Accounts related queries up to date Renewals should be completed 2 months in advance All relevant spreadsheets should be updated as and when required for each stage of the SA process All bookings emails to be dealt with and bill back expenses to customers as and when required Keeping an eye on the sales mailbox and forwarding any important emails onto the relevant members of staff Ensuring all licensing queries are up to date and dealt with in a timely manner Working closely with the Sales and Business admin Team Leader in the event of any escalated concerns / queries Fostering a continuous improvement culture and regularly assessing and implementing initiatives to improve the SA function as a whole Be a team player and on hand to assist the full Sales