At a Glance
- Tasks: Lead IT service delivery and drive continuous improvement across the organisation.
- Company: Join Sword Group, a forward-thinking company focused on service excellence.
- Benefits: Enjoy competitive pay, career development opportunities, and a supportive work environment.
- Other info: Be part of a dynamic team dedicated to excellence and growth.
- Why this job: Make a real impact by enhancing IT services and driving innovation.
- Qualifications: Experience in service delivery and improvement, with strong problem-solving skills.
The predicted salary is between 59576 - 68231 £ per year.
Sword Group is seeking an experienced Service Delivery and Service Improvement professional to own performance, stability and continuous enhancement of IT services across the organisation.
You will drive service excellence through delivery management, monitoring, incident handling and supplier governance.
Working with business and IT teams, you will identify improvements, manage risk and support transitions of new or changed services into live operation.
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IT Service Delivery & Improvement Lead employer: Sword Group
Sword Group is an exceptional employer that fosters a dynamic and innovative work culture in the heart of Glasgow. With a strong emphasis on employee growth, we offer extensive training opportunities and encourage professional development, particularly for those passionate about network engineering and security. Our commitment to delivering impactful projects in critical sectors ensures that our team members are engaged in meaningful work while enjoying a collaborative and supportive environment.
