IT Change Manager

IT Change Manager

Glasgow Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead change management plans to enhance digital solution adoption and support teams through transitions.
  • Company: Sword Group delivers innovative tech solutions in Energy, Public, and Finance sectors, driving transformational change.
  • Benefits: Enjoy flexible working, personalised career development, and a fantastic benefits package including health and well-being schemes.
  • Why this job: Join a culture that values growth, inclusivity, and impactful technology solutions for real-world challenges.
  • Qualifications: Experience in change management principles, stakeholder engagement, and knowledge of ADKAR methodology required.
  • Other info: This is a full-time, mid-senior level role with opportunities for professional development.

The predicted salary is between 43200 - 72000 £ per year.

Join to apply for the IT Change Manager role at Sword Group.

About Sword Group

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

Role Overview

The purpose of this role is to develop and implement change management plans that maximise the adoption and usage of the digital solutions. You'll focus on the people side of change, which involves preparing, supporting and equipping people to adopt and use changes to business processes, systems and technology. Where there are impacts on roles and organisational structure, the role holder will partner with the HR team to design, develop and implement the changes.

Key Responsibilities

  • Adopt a structured change methodology and lead the design, development and delivery of the change plan, working as an integrated member of the project team.
  • Define the scope of the change requirement and the benefits delivered by the projects, by working in partnership with the Technical Leads, Sponsor, Product Owner and Project Manager.
  • Support the project team with the creation of a stakeholder map and supporting communication plan.
  • Partner with the Process and Performance team to understand the process impacts of the changes being implemented (process mapping).
  • Prepare the change impact assessment and define the communication, engagement and training activities needed to successfully embed the changes.
  • Prepare the change materials needed to successfully complete the project stage gates, e.g., an impact assessment, change plan, communication and training plans.
  • Lead on the design, development, delivery and management of key communications.
  • Provide input, document requirements and support with the design and delivery of training programs.

Requirements

  • A solid understanding of how people go through change and the change process.
  • Experience with and knowledge of change management principles, methodologies and tools.
  • Develop and implement change management strategies.
  • Plan and design communication campaigns and strategies.
  • Assess and advise on the business impact of change.
  • Design training content and learning paths.
  • Engage and manage key stakeholders.
  • Measure, report and advise on adoption and proficiency.
  • Identify and mitigate risks.
  • Consult and coach project teams.
  • Experience and knowledge of PROSCI's industry standard ADKAR and best practice User Experience Design essential.

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

  • Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
  • Flexible working: Flexible work arrangements to support your work-life balance.
  • A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family-friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.

At Sword, we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment.

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Information Technology

Industries: IT Services and IT Consulting

IT Change Manager employer: Sword Group

Sword Group is an exceptional employer, renowned for its commitment to employee growth and a supportive work culture. With a focus on personalised career development, flexible working arrangements, and a comprehensive benefits package, we empower our team members to thrive both professionally and personally. Located in a dynamic sector, we foster an inclusive environment where every voice is valued, making Sword an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Sword Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Change Manager

✨Tip Number 1

Familiarise yourself with change management methodologies, especially PROSCI's ADKAR model. Understanding this framework will not only help you in interviews but also demonstrate your commitment to the principles that Sword Group values.

✨Tip Number 2

Network with professionals in the IT change management field. Attend industry events or webinars where you can connect with current employees at Sword Group or similar companies. This can provide insights into the company culture and expectations for the role.

✨Tip Number 3

Prepare to discuss real-life examples of how you've successfully managed change in previous roles. Be ready to explain your approach to stakeholder engagement and communication strategies, as these are crucial for the position.

✨Tip Number 4

Research Sword Group’s recent projects and initiatives within the Energy, Public, and Finance sectors. Being knowledgeable about their work will allow you to tailor your discussions and show genuine interest in contributing to their goals.

We think you need these skills to ace IT Change Manager

Change Management Principles
ADKAR Methodology
Stakeholder Engagement
Communication Strategy Development
Training Content Design
Process Mapping
Impact Assessment
Risk Identification and Mitigation
Project Team Consultation
User Experience Design
Analytical Skills
Collaboration Skills
Adaptability
Coaching Skills
Performance Measurement

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the IT Change Manager position. Familiarise yourself with change management principles and methodologies, especially PROSCI's ADKAR model.

Tailor Your CV: Customise your CV to highlight relevant experience in change management, stakeholder engagement, and communication strategies. Use specific examples that demonstrate your ability to lead change initiatives effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and change management. Explain how your skills align with Sword Group's mission and values, and provide examples of how you've successfully managed change in previous roles.

Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Sword Group

✨Understand Change Management Principles

Familiarise yourself with change management methodologies, especially PROSCI's ADKAR model. Be prepared to discuss how these principles can be applied in real-world scenarios, particularly in the context of IT and business processes.

✨Showcase Stakeholder Engagement Skills

Highlight your experience in engaging and managing stakeholders. Prepare examples of how you've successfully communicated changes and involved key players in previous projects, as this is crucial for the role.

✨Prepare for Scenario-Based Questions

Anticipate questions that ask you to solve hypothetical change management challenges. Think through your approach to assessing impacts, designing communication plans, and training strategies, as these will likely come up during the interview.

✨Demonstrate Your Passion for Technology

Express your enthusiasm for using technology to drive business solutions. Share specific instances where you've leveraged technology to facilitate change, as Sword Group values innovation and problem-solving.

IT Change Manager
Sword Group
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  • IT Change Manager

    Glasgow
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-05-05

  • S

    Sword Group

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