Sword Group is seeking a Head of Service Delivery Management in the UK to shape and mature our Service Delivery function. You will be the senior operational leader across the practice, defining governance, operating models and driving continual improvement for a portfolio of managed service customers.
You will build high-performing teams, manage customer relationships, and ensure service performance, risk controls and fast commercial response across accounts.
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Head of Service Delivery Excellence employer: Sword Group
Sword Group is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to lead transformative AI solutions. Located in a dynamic environment, the company offers robust professional development opportunities, mentorship from experienced engineers, and the chance to work on cutting-edge projects that drive real business impact. Join us to be part of a forward-thinking team that values creativity and growth.
