Sword Group is seeking a Service Delivery Manager to shape and continuously improve service delivery across geographies. You will ensure services meet KPIs and SLAs while maintaining strong client relationships and supporting growth.
Ideal candidates bring ITIL qualifications, proven leadership across distributed teams and a track record in complex multi-contract environments with budgeting and forecasting experience.
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Global Service Delivery Manager – ITIL & Multi-Contract employer: Sword Group
Sword Group is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to lead transformative AI solutions. Located in a dynamic environment, the company offers robust professional development opportunities, mentorship from experienced engineers, and the chance to work on cutting-edge projects that drive real business impact. Join us to be part of a forward-thinking team that values creativity and growth.
