Test Analyst (Dynamics 365 & PowerApps solutions) in Glasgow

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

We are seeking a skilled Test Analyst to support the successful delivery of a digital programme, with a focus on Dynamics 365 and PowerApps solutions. The role will ensure high-quality system delivery through structured testing practices, validating that solutions meet business requirements and deliver expected value.

• Plan and execute end-to-end test cycles across: System Integration Testing (SIT), End-to-End (E2E) testing, User Acceptance Testing (UAT), Regression testing.
• Ensure full coverage of business processes and requirements across Dynamics 365 and PowerApps solutions.
• Develop detailed test cases, test scripts and charters.
• Validate functional and non-functional requirements, system integrations, data integrity and migration outputs, security and performance, workflow and automation processes.
• Execute test cases and capture supporting evidence.
• Record pass/fail outcomes with clear, repeatable documentation.
• Identify, log, and track defects, including accurate severity and priority classification.
• Collaboration with developers to support root-cause analysis and retest fixes and validate defect resolution.
• Ensure system stability and prevent defect reintroduction.
• Support test environment preparation and develop and execute automated test scenarios where appropriate.
• Utilise tools such as: TestComplete, Zephyr, CI/CD-integrated automation frameworks.
• Validate integrations and data flows.
• Produce test reports.
• Provide QA sign-off confirming solutions meet acceptance criteria and are ready for progression or production deployment.

Requirements

• Experience testing Microsoft Dynamics 365 (CE/CRM) and Power Platform (PowerApps, Power Automate).
• Strong understanding of end-to-end testing methodologies and QA best practices.
• Experience with test management and defect tracking tools (e.g. Zephyr, JIRA, Azure DevOps).
• Familiarity with test automation tools and CI/CD pipelines.
• Understanding of system integrations, APIs, and data validation techniques.
• Ability to analyse business requirements and translate them into effective test scenarios.
• Strong documentation and reporting skills.
• Excellent stakeholder communication and collaboration skills.

Desirable Experience

• Experience working in large-scale digital transformation programmes.
• Knowledge of data migration testing approaches.
• Exposure to Agile or hybrid delivery methodologies.
• Experience working in regulated environments (e.g. utilities, financial services, public sector).

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

• Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
• Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
• A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.