Sword is recruiting a Senior Application Support Analyst in the United Kingdom to provide responsive support for business applications, resolve incidents and requests, and contribute to documentation and service quality improvements.
The role emphasizes expert application knowledge, training for Service Desk colleagues, and collaboration with customer teams to restore service within agreed SLAs. Strong ITIL experience and MS technologies exposure are valued.
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Senior Application Support Specialist - Flexible Work in Glasgow employer: Sword Group
Sword Group is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to lead transformative AI solutions. Located in a dynamic environment, the company offers robust professional development opportunities, mentorship from experienced engineers, and the chance to work on cutting-edge projects that drive real business impact. Join us to be part of a forward-thinking team that values creativity and growth.
