At a Glance
- Tasks: Provide IT support and solutions in offshore settings, ensuring timely incident resolution.
- Company: Sword Group, a leader in business technology solutions for Energy, Public, and Finance sectors.
- Benefits: Enhanced day rates, training opportunities, and a supportive work environment.
- Other info: Inclusive culture that values contributions and offers career development.
- Why this job: Join a dynamic team and make a real impact on innovative projects in the energy sector.
- Qualifications: Experience in IT support roles with relevant certifications like BOSIET and MIST.
The predicted salary is between 36000 - 60000 £ per year.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.
As the pre-eminent provider of Digital Platform solutions to the UK Energy sector, we have a wide range of contract opportunities across deployment, integration and transition projects working with talented individuals who deliver Information Technology and Data Management solutions, leveraging the latest developments in systems and technology, whilst delivering a consistently first-class service to our customers.
If you are an experienced UK based IT Analyst, Consultant or Engineer with current BOSIET, MIST certifications please make an application today.
Requirements- Providing remote and face to face support to customers in a professional, knowledgeable manner.
- Experience delivering services and support in off-shore settings and holding relevant H&S certifications.
- Ensuring that incidents and support requests are responded to in a timely manner and all escalations are logged and assigned to the correct team.
- Working in conjunction with other IT teams and the business to ensure the successful resolution of any desktop related issues.
- Previous experience in end-user computing (EUC) or desktop support roles, either in office-based or field-based settings.
- Experience working across multiple sites or customer environments is helpful.
- A customer service mindset with excellent communication skills.
At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. These contract roles attract enhanced day rates, a great working environment and opportunities to engage with talented colleagues across a range of interesting projects. Sword is an equal opportunities employer and welcomes applications from all qualified candidates.
Contract Offshore IT Analyst / Consultant / Engineer - Inside & Outside IR35 in Glasgow employer: Sword Group
Sword Group is an exceptional employer, offering contract roles that not only provide enhanced day rates but also foster a collaborative and inclusive work environment. With a strong commitment to employee development and a focus on delivering innovative technology solutions in the Energy sector, Sword encourages its team members to grow their skills while working on diverse and impactful projects alongside talented colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Offshore IT Analyst / Consultant / Engineer - Inside & Outside IR35 in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sword Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sword Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sword Group!
✨Direct Apply to Sword Group
Let's not forget to apply directly through the Sword Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Contract Offshore IT Analyst / Consultant / Engineer - Inside & Outside IR35 in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sword Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sword Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sword Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
