At a Glance
- Tasks: Provide IT support and solutions in offshore settings, ensuring timely incident resolution.
- Company: Sword Group, a leader in business technology solutions for Energy, Public, and Finance sectors.
- Benefits: Enhanced day rates, training opportunities, and a supportive work environment.
- Other info: Inclusive culture that values contributions and offers career development.
- Why this job: Join a dynamic team and make a real impact on innovative projects in the energy sector.
- Qualifications: Experience in IT support roles with relevant certifications like BOSIET and MIST.
The predicted salary is between 36000 - 60000 € per year.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.
As the pre-eminent provider of Digital Platform solutions to the UK Energy sector, we have a wide range of contract opportunities across deployment, integration and transition projects working with talented individuals who deliver Information Technology and Data Management solutions, leveraging the latest developments in systems and technology, whilst delivering a consistently first-class service to our customers.
If you are an experienced UK based IT Analyst, Consultant or Engineer with current BOSIET, MIST certifications please make an application today.
Requirements- Providing remote and face to face support to customers in a professional, knowledgeable manner.
- Experience delivering services and support in off-shore settings and holding relevant H&S certifications.
- Ensuring that incidents and support requests are responded to in a timely manner and all escalations are logged and assigned to the correct team.
- Working in conjunction with other IT teams and the business to ensure the successful resolution of any desktop related issues.
- Previous experience in end-user computing (EUC) or desktop support roles, either in office-based or field-based settings.
- Experience working across multiple sites or customer environments is helpful.
- A customer service mindset with excellent communication skills.
At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. These contract roles attract enhanced day rates, a great working environment and opportunities to engage with talented colleagues across a range of interesting projects. Sword is an equal opportunities employer and welcomes applications from all qualified candidates.
Contract Offshore IT Analyst / Consultant / Engineer - Inside & Outside IR35 in Glasgow employer: Sword Group
Sword Group is an exceptional employer, offering contract roles that not only provide enhanced day rates but also foster a collaborative and inclusive work environment. With a strong commitment to employee development and a focus on delivering innovative technology solutions in the Energy sector, Sword encourages its team members to grow their skills while working on diverse and impactful projects alongside talented colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Offshore IT Analyst / Consultant / Engineer - Inside & Outside IR35 in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Sword Group or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions for IT Analyst roles. We recommend practising your responses with a friend or in front of a mirror to boost your confidence and ensure you come across as knowledgeable and professional.
✨Tip Number 3
Showcase your skills! Create a portfolio or a project list that highlights your experience in end-user computing and desktop support. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Sword team.
We think you need these skills to ace Contract Offshore IT Analyst / Consultant / Engineer - Inside & Outside IR35 in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Contract Offshore IT Analyst/Consultant/Engineer. Highlight your relevant experience, especially in off-shore settings and any certifications like BOSIET or MIST that you hold.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your customer service mindset and how your communication skills can benefit our team at Sword.
Showcase Your Technical Skills:Don’t forget to showcase your technical skills and experience in end-user computing or desktop support. We want to see how you’ve successfully resolved issues in previous roles, so be specific!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Sword Group
✨Know Your Tech Inside Out
Make sure you brush up on the latest technologies and systems relevant to the role. Be prepared to discuss your experience with end-user computing and desktop support, as well as any specific tools or platforms you've worked with in offshore settings.
✨Showcase Your Customer Service Skills
Since this role involves providing support to customers, highlight your customer service mindset. Prepare examples of how you've successfully resolved issues in a timely manner and how you’ve communicated effectively with clients in previous roles.
✨Familiarise Yourself with Safety Certifications
Given the importance of BOSIET and MIST certifications in this role, be ready to discuss how these qualifications have prepared you for working in offshore environments. Mention any relevant experiences that demonstrate your commitment to health and safety.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about past situations where you had to work across multiple sites or customer environments and how you ensured successful resolutions. Practice articulating these experiences clearly.
