At a Glance
- Tasks: Provide frontline technical support and troubleshoot desktop issues for end users.
- Company: Join Sword Group, a supportive and inclusive tech company in the UK.
- Benefits: Flexible hours, training opportunities, and career development in a diverse team.
- Other info: Great opportunity for growth in a dynamic and collaborative environment.
- Why this job: Make a real difference by helping others with their tech challenges.
- Qualifications: Basic knowledge of Windows, M365, and troubleshooting skills.
The predicted salary is between 30000 - 40000 £ per year.
Sword Group in the United Kingdom is seeking a Desktop Support Analyst to join our Desktop Services team, delivering frontline technical support to end users and ensuring high service levels.
You will troubleshoot issues across Windows, M365, AD/Exchange, printers and AV equipment, escalate where necessary, and collaborate with IT colleagues to resolve desktop problems promptly.
We offer a supportive, inclusive environment with opportunities for training and career development in a diverse team.
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Desktop Support Analyst — Flexible Hours & Growth employer: Sword Group
Sword Group is an exceptional employer that fosters a dynamic and innovative work culture in the heart of Glasgow. With a strong emphasis on employee growth, we offer extensive training opportunities and encourage professional development, particularly for those passionate about network engineering and security. Our commitment to delivering impactful projects in critical sectors ensures that our team members are engaged in meaningful work while enjoying a collaborative and supportive environment.
