Applications Support Analyst β€” 2nd/3rd Line Specialist

Applications Support Analyst β€” 2nd/3rd Line Specialist

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Sword Group

At a Glance

  • Tasks: Provide 2nd and 3rd line support for critical applications in a dynamic environment.
  • Company: Join Sword Group, a leader in application support based in Edinburgh.
  • Benefits: Enjoy a competitive salary, career development, and flexible working options.
  • Other info: Dynamic work environment with opportunities for growth and learning.
  • Why this job: Make a real difference by supporting essential applications and collaborating with vendors.
  • Qualifications: Strong troubleshooting skills and excellent communication are a must.

The predicted salary is between 35000 - 45000 Β£ per year.

Sword Group is seeking an experienced Applications Support Analyst in City of Edinburgh to provide application support for critical desktop and cloud-based applications. The role involves delivering 2nd and 3rd line support across various customer environments and collaborating with third-party vendors.

This role requires strong troubleshooting skills, excellent communication, and the ability to manage multiple priorities in a dynamic environment.

Benefits include a competitive salary, career development, and flexible working options.

Applications Support Analyst β€” 2nd/3rd Line Specialist employer: Sword Group

Sword Group is an exceptional employer, offering a dynamic work environment in the heart of Edinburgh where innovation meets collaboration. With a strong focus on employee growth, we provide ample career development opportunities alongside competitive salaries and flexible working options, ensuring our team members thrive both professionally and personally. Join us to be part of a supportive culture that values your contributions and encourages continuous learning.

Sword Group

Contact Details:

Sword Group Recruitment Team

We think you need these skills to ace Applications Support Analyst β€” 2nd/3rd Line Specialist

Application Support
2nd Line Support
3rd Line Support
Troubleshooting Skills
Communication Skills
Vendor Collaboration
Multi-Priority Management