At a Glance
- Tasks: Lead and develop technical teams while shaping innovative cloud and cyber services.
- Company: Join Sword, a leader in tech solutions for critical national infrastructure.
- Benefits: Enjoy flexible working, personalised career development, and a fantastic benefits package.
- Other info: Be part of a diverse team that values growth, inclusivity, and professional development.
- Why this job: Make a real impact by solving complex challenges in a collaborative environment.
- Qualifications: Proven leadership in IT consultancy with strong technical knowledge across cloud and security.
The predicted salary is between 63000 - 77000 £ per year.
Description
At Sword, we help power, secure and transform the organisations that keep the UK running.
Supporting customers across Critical National Infrastructure, energy, public sector and enterprise markets, we combine deep industry expertise with leading technology services spanning managed services, cyber security, cloud, data, AI and digital transformation.
Join Sword and you'll be part of a team solving complex challenges, delivering real-world impact and working alongside talented colleagues who care deeply about quality, collaboration and customer success.
About the Role
As a Technical Lead within our Cloud & Cyber Services practice, you will play a key role in shaping the quality, direction and development of our technical services across strategic customer engagements, projects and managed services.
This is a senior leadership role combining people development, technical assurance and customer engagement.
You will lead and develop our Technical Service Architects, provide guidance and support to senior technical colleagues, and ensure consistently high standards across solution design and delivery.
Working closely with Practice Leadership, Operations and our Project and Service Delivery teams, you will oversee technical roadmaps, design governance and continuous service improvement, while helping develop and evolve the services and capabilities we take to our customers.
You will also act as a trusted senior advisor to our customers, supporting strategic technology discussions, complex decisions and escalations, and helping ensure the solutions and services we deliver are secure, resilient, supportable and aligned with their long-term goals.
As a Technical Lead, you will
- Lead, coach and develop Technical Service Architects, setting clear expectations around technical roadmap ownership, continuous service improvement, assurance and escalation.
- Support the technical and career development of Principal Consultants and Architects in partnership with the wider Cloud & Cyber leadership team.
- Own and maintain technical standards, reference architectures, design governance and quality assurance across strategic projects and managed services.
- Provide technical assurance across customer solutions, ensuring services are secure, compliant, resilient and supportable.
- Oversee customer technical roadmaps, service improvement plans and technical debt reduction across strategic accounts.
- Identify common challenges and opportunities across customers and translate these into repeatable technical improvements, standards and approaches.
- Develop strategic service offerings from concept through to solutions that can be effectively sold, delivered and supported.
- Define the technical scope, standards, support models, documentation and delivery requirements for new and evolving service offerings.
- Act as a senior technical advisor to strategic customers, building trusted relationships with IT and technology leadership teams.
- Support customer governance forums, technical roadmap discussions and major or complex technical escalations.
- Provide technical leadership and input across bids, proposals, service design and strategic customer opportunities.
- Work collaboratively with Project and Service Delivery Managers to maintain technical quality throughout the delivery and operational lifecycle.
- Define technical role and capability requirements and support the recruitment, selection and onboarding of technical colleagues.
- Maintain a forward view of skills, capacity and capability requirements across the Cloud & Cyber practice.
- Work closely with technology vendors and strategic partners to strengthen Sword's technical capability and customer propositions.
- Drive continuous improvement across technical delivery, governance, documentation and service quality.
- Champion high technical standards while creating an environment that supports collaboration, accountability and professional development.
- Keep up to date with developments across cloud, cyber security, digital workplace and managed services, ensuring Sword's technical approaches continue to reflect industry best practice.
Requirements
- Proven technical leadership experience within an IT consultancy, MSP or customer-facing technology environment.
- Demonstrable experience leading, coaching and developing senior technical professionals.
- Significant experience within technical consulting, architecture or engineering, including several years in a leadership capacity.
- Broad technical knowledge across cloud, infrastructure, Microsoft 365, identity, digital workplace, cyber security, resilience and managed services.
- Strong working knowledge of Microsoft Azure, Microsoft 365 and Microsoft Entra ID/Active Directory.
- Strong understanding of security and compliance principles, technologies and frameworks, including Zero Trust, Microsoft Defender/Sentinel, NCSC, NIST and ISO 27001.
- Experience engaging with senior customer stakeholders and acting as a trusted technical advisor.
- Strong understanding of ITIL-aligned service management and managed service environments.
- Excellent leadership, stakeholder management and communication skills, with the ability to communicate effectively at both technical and senior business levels.
- ITIL v4 Foundation and relevant senior Microsoft certifications such as SC-100, MS-102 or AZ-305.
Desirable Requirements
- Experience working within regulated industries such as energy, public sector or financial services.
- Experience building or scaling technical teams, capabilities or service offerings.
- Knowledge of automation and Infrastructure as Code technologies such as Power Shell, Bicep or Terraform.
- Additional relevant Microsoft, TOGAF, CISSP or ITIL certifications.
Benefits
At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success.
We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.
In addition to a Competitive Salary, here's what you can expect as part of our benefits package:
- Personalised
- Career
Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
- Flexible
Working: Flexible work arrangements to support your work-life balance.
We are keen to discuss individual preferences and explore arrangements that work for both you and the business.
- A Fantastic
Benefits
Package: This includes generous annual leave allowance, enhanced family-friendly benefits, pension scheme, access to private health, wellbeing and insurance schemes.
Equal Opportunities
At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment.
If you don't meet every requirement but believe you have relevant transferable skills and experience, we encourage you to apply.
- We value diversity in
- #LI-PD1
Technical Lead - Cloud & Cyber Service in Aberdeen employer: Sword Group
Sword Group is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to lead transformative AI solutions. Located in a dynamic environment, the company offers robust professional development opportunities, mentorship from experienced engineers, and the chance to work on cutting-edge projects that drive real business impact. Join us to be part of a forward-thinking team that values creativity and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Lead - Cloud & Cyber Service in Aberdeen
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sword Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sword Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sword Group!
✨Direct Apply to Sword Group
Let's not forget to apply directly through the Sword Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Lead - Cloud & Cyber Service in Aberdeen
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sword Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sword Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sword Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
