Antarctica Sales Consultant

Antarctica Sales Consultant (Travel) UK

Salary: £25k – £27k base + uncapped bonus | OTE £30k – £33k+

Location: Remote UK

Hours: Full- time

About Swoop

We are a global community of over 100 adventure travel enthusiasts – ex-guides, avid travellers, and those with an adventurous spirit – spanning five continents. Since 2010, we\’ve helped more than 15,000 people experience the trip of a lifetime in Antarctica, Patagonia and the Arctic. Our success is rooted in our intimate knowledge of these incredible regions, our deep care for their preservation, our commitment, as a B Corp, to doing what\’s right for people and the planet and, above all, our connectedness as a global team.

About the roleWe\’re looking for a motivated, commercially minded individual with solid experience in travel sales (typically 2+ years). Someone who genuinely loves sales and has a track record of converting enquiries into bookings while building trusted customer relationships. You\’ll know how to bring a destination to life through your storytelling, inspiring customers to picture themselves on a once-in-a-lifetime adventure.

Ideally, you\’ve sold holidays, cruises, or expeditions, and you\’re excited about specialising in Antarctica — developing deep expertise and becoming a trusted destination specialist. You\’ll be resilient, organised, and proactive — someone who thrives in a fast-paced environment while reflecting Swoop\’s values of sustainability, adventure, and exceptional service.

Key responsibilities

• Travel Sales Experience – Solid experience in travel sales (typically 2+ years), with a strong track record of converting enquiries into bookings
• Storytelling & Influence – Brings destinations to life, inspiring customers through engaging conversations and persuasive communication
• Destination Expertise – Motivated to specialise in Antarctica, developing deep knowledge to inspire confidence in customers
• Customer Communication – Clear, confident communicator (spoken and written), fluent in English, able to engage effectively with international customers
• Relationship Building – Builds rapport and trust with customers through active listening, empathy, and exceptional service
• Written Follow-Up – Reinforces conversations with structured, persuasive, and professional email communication
• Organisation & Process Discipline – Accurately manages CRM systems, enquiries, and bookings with attention to detail
• Resilience & Reliability – Remains focused, dependable, and calm under pressure.
• Growth Mindset – Eager to learn, open to feedback, and motivated to grow into a high-performing sales specialist
• Understand and embody Swoop\’s four sustainability priorities and embed in your day-to-day responsibilities, decision making, and collaboration

About you

• You are energised by sales and love the challenge of converting enquiries into bookings while creating meaningful customer relationships
• You bring solid experience in travel sales (typically 2+ years) — ideally selling holidays, cruises, or expeditions — and a proven ability to convert enquiries into bookings
• You have a natural ability to inspire through storytelling, helping customers imagine themselves on unforgettable adventures
• You are excited to specialise in Antarctica, motivated to develop deep destination expertise and become a trusted advisor
• You\’re a confident communicator (spoken and written), comfortable engaging with international customers and following up with persuasive, well-structured emails
• You are proactive, resilient, and calm under pressure, thriving in a fast-paced sales environment
• You\’re highly organised, with strong attention to detail and a disciplined approach to managing systems, enquiries, and bookings
• You value learning and growth, welcoming feedback and striving to improve your performance
• You share and live Swoop\’s values of sustainability, adventure, and exceptional customer service in everything you do

Employment details

Salary & Compensation:

• Base Salary: £25,000 – £27,000 per annum (depending on experience)
• Sales Bonus: £3,000 – £4,000 per annum (uncapped)
• Company Bonus: £1,800 per annum
• On-Target Earnings (OTE): Approx, £30,000 – £33,000+ per annum

Holiday:

• Twenty-five days paid holiday, in addition to your birthday and public holidays

Working Hours:Full-Time:

• 37.5 hours per week
• Monday to Friday, 9:00am – 5:30 PM GMT
• Flexibility may be required to accommodate global customers

Weekend Working:

• Two weekend days per month (e.g. one Saturday and one Sunday)
• Equivalent time off will be given during the week

Working Arrangements:

Remote – This role is primarily remote, but we value face-to-face interactions for collaboration, training and team building. Occasional visits to Bristol office may be required

Benefits Include:

• An annual familiarisation trip to our destinations
• Opportunity to work-and-travel
• Annual Swoop Summer Adventure
• Monthly company bonus
• Company laptop
• Wellbeing support

How to apply

If you feel you\’ve got what it takes, please apply now. The closing date is Friday 10th October 2025

Supporting you to be yourself

Swoop is committed to creating a diverse environment and is proud to be an equal opportunity employer for all Swoopers all over the world. All qualified applicants will receive consideration for employment without regard to race, colour, religion, identity or expression, sexual orientation, national origin, disability, age, or veteran status. We support Swoopers to feel they can be absolutely themselves, because only then we will get the best out of each other.

Job Types: Full-time, Permanent

Pay: £25,000.00-£33,000.00 per year

Benefits:

• Work from home

Work Location: Remote