Are you an experienced Property Manager with a passion for high-end customer service?
Do you enjoy solving problems, managing properties, and providing an exceptional living experience?
Swoop Recruitment is hiring on behalf of a prestigious London-based co-living company that is redefining modern luxury living. We are looking to appoint a dynamic and professional Property Manager to support their growing long let London portfolio.
The Role: What You’ll Be Doing
As a Property Manager, you’ll be the driving force behind property performance and tenant satisfaction. You’ll be based onsite between 2 buildings, supporting both tenants and landlords with a full suite of property services, including:
Customer Service & Tenancy Support
- Respond to all tenant and landlord communications within 24 hours
- Provide friendly, solutions-focused support for rent, tenancy, or maintenance concerns
Maintenance & Compliance
- Organise and oversee property maintenance and repairs to the highest standards
- Monitor health, safety, fire and risk compliance — especially in HMO properties
Inspections & Move-Outs
- Conduct virtual pre-tenancy and monthly property inspections
- Coordinate vacate dates, inspections, and deposit returns
- Archive all necessary tenancy documentation
Landlord Relations & Legal
- Build and maintain positive relationships with landlords
- Ensure legal documents are issued correctly (e.g., renewals, penalties, termination fees)
- Support tenancy renewals and monitor arrears reports
Contractor Management & Invoicing
- Liaise with trusted contractors to secure quotes and manage works
- Approve invoices and resolve discrepancies professionally
- Ensure only vetted, approved contractors are engaged
- 1+ years in residential long let property management experience
- Responsible for manging your own portfolio of properties
- Hands‑on experience with maintenance, tenant complaints, and tenancy processes
- Polished, professional communication
- Excellent attention to detail
- Confident problem‑solver, able to work independently
Why Join This Team?
- Career Progression – Be part of a company that invests in training and upskilling
- Prestige Clients – Work with a premium UK brand delivering excellence in co‑living
- Supportive Team – Join a dynamic, fast‑paced environment where your expertise is valued
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Property Manager employer: Swoop Recruitment
Join a dynamic and innovative company that prioritises customer satisfaction and employee development. As a Contact Center Operations Manager, you'll benefit from a supportive work culture that encourages collaboration and continuous improvement, alongside competitive compensation and performance bonuses. With opportunities for personal growth and the chance to shape a high-performing team, this remote role offers a fulfilling career path in a forward-thinking environment.
