Director of Operations
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Director of Operations

City of London Full-Time 43200 - 72000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Lead and oversee client accounting for a top property group, ensuring compliance and operational excellence.
  • Company: Join a market-leading Lettings & Estate Agency group focused on growth and innovation.
  • Benefits: Enjoy a full-time leadership role with opportunities for career advancement and impactful work.
  • Why this job: Make a significant impact in a dynamic environment while enhancing your leadership skills.
  • Qualifications: Proven experience in client accounting within UK residential lettings is essential.
  • Other info: This role offers the chance to work closely with senior executives and drive process improvements.

The predicted salary is between 43200 - 72000 £ per year.

This range is provided by Swoop Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Swoop Recruitment

Global Recruitment & Talent Acquisition Leader | Founder & Managing Director | Helping professionals unleash their potential

Group Head of Client Accounts (Residential Lettings) – London

Are you an expert in client accounting within the residential lettings sector ? Do you thrive in a fast-paced, multi-entity environment where precision, compliance, and leadership are key? If so, this is an exceptional opportunity to take ownership of a national client accounting function within a leading property group.

The Role:

We are recruiting on behalf of a market-leading Lettings & Estate Agency group seeking a Head of Client Accounts to oversee the management, compliance, and efficiency of multiple regional client account teams. Reporting to the COO , you will ensure the highest standards of financial governance, compliance, and operational effectiveness across the business.

  1. Oversee multiple regional Client Accounts teams, ensuring consistent processes, compliance, and performance.
  2. Maintain rigorous compliance with client money protection, industry regulations, and internal policies.
  3. Lead due diligence on acquisitions , ensuring seamless integration of new client accounts.
  4. Work closely with the COO, CFO, and Finance teams to enhance financial controls and reporting.
  5. Manage relationships with banking partners, auditors, and key third-party providers .
  6. Drive continuous process improvements to enhance efficiency, reduce risk, and optimise reporting.

What We’re Looking For:

  1. Proven experience in client accounting within UK residential lettings or a regulated business .
  2. Strong knowledge of accounts payable, receivable, reconciliations, and client money management .
  3. A detail-oriented, strategic thinker who thrives on improving systems and ensuring compliance.
  4. Background in finance, legal, or compliance would be an advantage.

Why Join?

This is an exciting leadership role within a dynamic and growing property business, offering the opportunity to make a significant impact on operations at a national level. If you’re looking to take your career to the next level, we’d love to hear from you!

Apply now or reach out for a confidential discussion.

Seniority level

  • Director

Employment type

  • Full-time

Job function

  • Finance

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Director of Operations employer: Swoop Recruitment

At Swoop Recruitment, we pride ourselves on being an exceptional employer that fosters a culture of growth and collaboration. As the Director of Operations in London, you will be part of a dynamic team within a leading property group, where your expertise will directly influence national client accounting functions. We offer competitive compensation, comprehensive benefits, and ample opportunities for professional development, ensuring that you can thrive in a fast-paced environment while making a meaningful impact.
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Contact Detail:

Swoop Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Operations

✨Tip Number 1

Make sure to showcase your leadership skills during the interview. Prepare examples of how you've successfully managed teams in a fast-paced environment, particularly in client accounting or residential lettings.

✨Tip Number 2

Familiarize yourself with the latest regulations and compliance standards in the UK residential lettings sector. Being able to discuss these in detail will demonstrate your expertise and commitment to maintaining high standards.

✨Tip Number 3

Network with professionals in the property and finance sectors. Building relationships with industry peers can provide valuable insights and potentially lead to referrals for the position.

✨Tip Number 4

Prepare to discuss process improvements you've implemented in previous roles. Highlighting your ability to enhance efficiency and reduce risk will align well with the expectations for this role.

We think you need these skills to ace Director of Operations

Client Accounting Expertise
Financial Governance
Compliance Management
Operational Effectiveness
Accounts Payable and Receivable
Reconciliation Skills
Client Money Management
Strategic Thinking
Process Improvement
Risk Management
Relationship Management
Leadership Skills
Attention to Detail
Knowledge of Industry Regulations

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Director of Operations position. Understand the key responsibilities and required skills, especially in client accounting and compliance within the residential lettings sector.

Tailor Your CV: Customize your CV to highlight your relevant experience in client accounting and leadership roles. Emphasize your achievements in managing compliance and operational effectiveness, as these are crucial for this position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic thinking and detail-oriented approach. Mention specific examples of how you've improved systems or ensured compliance in previous roles, aligning with the expectations outlined in the job description.

Highlight Relevant Skills: In your application, make sure to emphasize your knowledge of accounts payable, receivable, and client money management. Also, mention any background in finance, legal, or compliance that could give you an edge in this role.

How to prepare for a job interview at Swoop Recruitment

✨Showcase Your Expertise in Client Accounting

Be prepared to discuss your specific experience in client accounting within the residential lettings sector. Highlight any successful projects or initiatives you've led that demonstrate your ability to manage compliance and operational effectiveness.

✨Demonstrate Leadership Skills

Since this role involves overseeing multiple regional teams, be ready to share examples of how you've successfully led teams in the past. Discuss your approach to fostering collaboration and ensuring consistent processes across different locations.

✨Understand Financial Governance and Compliance

Familiarize yourself with the key regulations and compliance standards relevant to client money protection and financial governance. Be prepared to discuss how you have ensured compliance in previous roles and how you would approach it in this position.

✨Prepare for Questions on Process Improvements

Think about specific instances where you've driven process improvements in your previous roles. Be ready to explain the challenges you faced, the solutions you implemented, and the positive outcomes that resulted from those changes.

Director of Operations
Swoop Recruitment
Apply now
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