At a Glance
- Tasks: Manage a portfolio of offices, engaging with clients and driving business development.
- Company: Established estate agency network in the heart of London.
- Benefits: Competitive salary, uncapped commission, bonuses, and 20 days holiday plus your birthday off.
- Other info: Opportunities for career progression and exposure to senior leadership.
- Why this job: Gain unique insights into the property industry while enjoying a supportive and collaborative environment.
- Qualifications: 2-3+ years in property or related fields, with strong communication and strategic thinking skills.
The predicted salary is between 35000 - 40000 £ per year.
Location: The Strand, London
Contract: Full-time, Permanent (on-site)
Hours: Monday – Friday, 9am – 6pm (No Weekends)
Salary: £25k basic + uncapped commission + bonus
If you have a solid grounding in residential property and are ready to broaden your commercial exposure, this role offers a genuinely different perspective on the industry. You’ll be based at the head office of one of London’s most established estate agency networks, working closely with multiple offices to support performance, grow instructions and strengthen relationships. Rather than managing one patch or branch, you’ll gain insight into how the wider property business operates, from winning instructions to supporting office strategy and growth. This is not cold sales. It’s advisory, relationship-led and commercially focused.
The role:
- You’ll manage a portfolio of approximately 10–12 offices, acting as a trusted point of contact and commercial partner to office directors and managers.
- Business development: Engaging with vendors, landlords and developers to generate valuations and instructions on behalf of your offices.
- Account management: Working closely with subscribing offices to maximise opportunities, performance and return on investment.
- Outbound calls are database-led and purposeful, not volume-driven or aggressive. Success comes from timing, insight and understanding the needs of both clients and offices.
You’ll have autonomy to manage your day, clear targets, structured training and ongoing support.
Who this role suits:
- This opportunity is well suited to someone who has 2–3+ years’ experience in property (sales, lettings, negotiation, business development, or a related role).
- Is commercially curious and enjoys strategic conversations, not just transactional deals.
- Wants Monday–Friday hours while remaining closely connected to the property industry.
- Is confident, resilient and motivated by targets and outcomes.
- Enjoys ownership, accountability and managing their own portfolio.
- Is looking to build broader industry knowledge and long-term career progression.
Property experience is strongly preferred, but mindset, communication skills and drive are just as important.
What’s on offer:
- Competitive basic salary (open and dependent on experience).
- Realistic OTE £35k–£40k+ (with strong performers exceeding this).
- Commission paid across valuations, instructions, completions & mortgage referrals.
- Quarterly bonuses and regular incentives.
- 20 days holiday + bank holidays + your birthday off.
- Central London office location (The Strand).
- Structured onboarding and continuous professional development.
- Exposure to senior leadership, marketing, technology and franchise operations.
- Many individuals in this team have progressed into senior commercial, operational and leadership roles within the wider business.
Culture & environment:
This is a professional and supportive environment. Expectations are high, but management style is trusting and collaborative. The team is sociable, driven and focused on long-term success rather than short-term pressure. It’s a role that rewards consistency, commercial thinking and effort and offers real longevity for the right person.
If you’re experienced in property and curious about the bigger picture of the industry, I’d be happy to share more. Message me directly or apply via LinkedIn.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Consultant in City of London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Swoop Recruitment.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Swoop Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Swoop Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Client Services Consultant in City of London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Client Services Consultant role at Swoop Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Swoop Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Swoop Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Swoop Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Swoop Recruitment.
