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- Tasks: Coordinate order fulfillment, manage customer calls, and process sales orders.
- Company: Join a reputable lighting company making waves in the electrical industry.
- Benefits: Enjoy competitive pay, medical and vision insurance, plus a 401(k) plan.
- Why this job: Gain valuable experience in customer service and project management while working in a dynamic team.
- Qualifications: 2-3 years of customer service experience and proficiency in Excel required.
- Other info: This is a 12-month contract role with potential for extension or conversion.
3 days ago Be among the first 25 applicants
This range is provided by Swoon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$22.00/hr – $26.00/hr
I’m partnered with a reputable lighting company, in search of their next Order Fulfillment Coordinator.
Location: Middleton, MA – 3x a week onsite
Contract Duration: 12 month contract with potential to extend/convert
Pay Rate: $22-26/hr
About this role:
- Answer incoming phone calls. Listen to customers’ needs, provide resolution, or direct the call to the appropriate contact.
- Provide product availability and lead time information, directing advanced issues to the appropriate contact or department.
- Process project sales orders in Syspro.
- Review all sales orders to ensure all information is accurate for proper fulfillment.
- Collaborate with the sales or engineering teams as needed.
- Establish estimated ship dates (ESD’s) from the Supply Chain reports.
Experience:
- 2-3 years customer service experience.
- Attention to Detail.
- Ability to manage multiple objectives.
- Experience in Excel.
Interested? Apply now!
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Contract
Job function
-
Job function
Project Management
-
Industries
Appliances, Electrical, and Electronics Manufacturing
Referrals increase your chances of interviewing at Swoon by 2x
Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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Order Fulfillment Coordinator - 93598 employer: Swoon
Contact Detail:
Swoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Fulfillment Coordinator - 93598
✨Tip Number 1
Familiarise yourself with Syspro, the software mentioned in the job description. If you have experience with similar order management systems, be ready to discuss how those skills can transfer to Syspro during your interview.
✨Tip Number 2
Brush up on your Excel skills, particularly in data management and analysis. Being able to demonstrate your proficiency with Excel can set you apart, especially since attention to detail is crucial for this role.
✨Tip Number 3
Prepare examples from your previous customer service roles that showcase your ability to handle multiple objectives and resolve issues effectively. This will help you illustrate your problem-solving skills during the interview.
✨Tip Number 4
Research the lighting company and its products before your interview. Understanding their offerings and market position will allow you to engage more meaningfully with the interviewers and show your genuine interest in the role.
We think you need these skills to ace Order Fulfillment Coordinator - 93598
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Order Fulfillment Coordinator position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Customer Service Experience: Since the role requires 2-3 years of customer service experience, make sure to emphasise any relevant roles you've held. Use specific examples to demonstrate how you effectively managed customer needs and resolved issues.
Showcase Attention to Detail: Attention to detail is crucial for this position. Include examples in your CV or cover letter that illustrate your ability to manage multiple objectives accurately, such as processing orders or reviewing sales information.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills mentioned in the job description, such as proficiency in Excel and collaboration with teams. Use keywords from the job posting to ensure your application stands out.
How to prepare for a job interview at Swoon
✨Know the Company
Before your interview, take some time to research the lighting company. Understand their products, values, and recent news. This will help you tailor your answers and show genuine interest in the role.
✨Highlight Customer Service Experience
Since the role requires 2-3 years of customer service experience, be prepared to discuss specific examples from your past jobs. Focus on how you resolved customer issues and maintained satisfaction.
✨Demonstrate Attention to Detail
The position involves processing sales orders and ensuring accuracy. Be ready to share instances where your attention to detail made a difference, whether in previous roles or projects.
✨Familiarise Yourself with Excel
As Excel skills are essential for this role, brush up on your knowledge. Be prepared to discuss how you've used Excel in past positions, especially for managing data or reports.
