Switchshop Limited is a leading UK provider of enterprise networking, cybersecurity and managed IT infrastructure, with offices in St Albans, Kimpton and Glasgow. We design, deploy and support infrastructure for organisations across the UK, and have been doing so for over 25 years. We work with 500+ organisations across education, healthcare, government and enterprise, and are recognised as an HPE Aruba Platinum Partner and Fortinet Public Sector Partner of the Year 2025.
Our Values
Everything we do is underpinned by three core values:
Quality: We hold ourselves to a high standard in everything we do — from the solutions we deliver to the way we conduct ourselves day to day.
Integrity: We are honest, transparent and straightforward in our dealings with customers, partners and each other.
People: Our team is at the heart of what makes Switchshop work. We invest in the people who work here and the relationships we build with those we work for.
As our sales operations continue to expand across the UK, we are growing our internal sales support team to make sure we have the right support in place to match our ambitions. We are looking for a Sales Support Executive to join our existing team and take ownership of the day-to-day administrative functions within the sales team. You will be part of a collaborative, friendly team where people take pride in their work and support one another.
This is a great opportunity for someone who likes to work with a degree of independence, brings a high level of accuracy to everything they do, and wants to grow with a business that has real momentum behind it.
Essential Qualities
The successful candidate will be able to demonstrate:
- Competent use of Microsoft Office applications, particularly Word, Excel and Outlook.
- Excellent attention to detail and a commitment to producing accurate work.
- Strong organisational and administrative skills with the ability to manage multiple tasks simultaneously.
- Good written and verbal communication skills.
- Ability to follow defined processes and procedures consistently.
- A proactive and positive approach to work.
- Strong problem-solving skills and the ability to use initiative when required.
- Ability to work effectively both independently and as part of a team.
- Good time management skills and the ability to prioritise workload to meet deadlines.
- Willingness to learn new systems, products and processes.
- Professional and customer-focused approach when dealing with colleagues, suppliers and partners.
Desirable Qualities
Although not essential, the following would be advantageous:
- Experience in a sales support, administration, customer service or office-based role.
- Previous experience working within the IT, technology, telecommunications or managed services sector.
- Experience using CRM systems.
- Experience using online vendor or supplier portals.
- Experience preparing quotations, reports or pricing requests.
- Understanding of contract renewals or subscription-based services.
- Experience working with large volumes of data and spreadsheets.
- Familiarity with business administration processes and sales operations.
- A willingness to develop a career within sales support, operations or account management.
Personal Attributes
- Reliable and dependable.
- Highly organised and methodical.
- Positive and enthusiastic attitude.
- Eager to learn and develop new skills.
- Confident working in a fast-paced environment.
- Professional, approachable and helpful.
- Takes pride in delivering high-quality work.
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Sales Support Executive in St Albans employer: Switchshop Ltd
At Switchshop Limited, we pride ourselves on being an exceptional employer, offering a dynamic work environment in St Albans that fosters growth and collaboration. Our commitment to quality and integrity is reflected in our supportive culture, where employees are encouraged to develop their skills and build meaningful relationships with colleagues and clients alike. With over 25 years of experience in the IT sector, we provide ample opportunities for professional advancement while ensuring a rewarding and fulfilling career path for our team members.
