At a Glance
- Tasks: Lead and manage Quality, Environment, Health, Safety & Compliance across the organisation.
- Company: Join Switch2 Energy Ltd, a pioneer in sustainable heating solutions.
- Benefits: Competitive salary, career development, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for growth and collaboration.
- Why this job: Be at the forefront of the zero-carbon economy and drive positive change.
- Qualifications: NEBOSH Diploma and relevant environmental qualifications required.
The predicted salary is between 50000 - 65000 £ per year.
Company Overview
Switch2 Energy Ltd is a leading operator of residential communal heating infrastructure in the UK. As pioneers in the transition to a zero-carbon economy, we design, operate, and manage sustainable heating systems that serve communities nationwide. Our mission is to deliver innovative, low-carbon energy solutions that support the UK’s net-zero goals.
Role Purpose
To lead and manage all aspects of Quality, Environmental, Health, Safety, Compliance and Data Protection (GDPR) across the organisation and its operations. The role ensures full regulatory compliance, promotes a strong safety and compliance culture, and drives continuous improvement in operational performance, sustainability, customer service, and information governance.
KEY RESPONSIBILITIES
- Health & Safety Management
- Develop, implement and maintain the company’s Health & Safety Management System (aligned to ISO 45001).
- Ensure compliance with UK HSE legislation and sector-specific regulations (e.g., CDM Regulations, pressure systems, gas safety where applicable).
- Lead incident investigations, root cause analysis, and corrective actions.
- Conduct audits, inspections, and risk assessments across operational sites.
- Promote a proactive safety culture across all levels of the organisation.
- Environmental Management
- Manage the Environmental Management System (ISO 14001 aligned).
- Ensure compliance with environmental legislation and permits.
- Support decarbonisation and sustainability targets linked to heat networks.
- Drive initiatives to reduce carbon emissions and improve resource efficiency.
- Quality Management
- Maintain and improve the Quality Management System (ISO 9001).
- Ensure consistent service delivery and performance standards.
- Track KPIs relating to service delivery and customer satisfaction.
- Lead internal and external audits and drive corrective actions.
- Compliance & Regulatory Oversight
- Ensure compliance with relevant legislation and standards including:
- Heat Network (Metering and Billing) Regulations
- Emerging UK heat network regulatory frameworks (e.g., Ofgem)
- Building Safety and energy efficiency standards
- UK GDPR and Data Protection Act 2018
- Maintain up-to-date knowledge of regulatory changes affecting the business.
- Oversee statutory inspections, certifications, and compliance records.
- Act as organisational lead (or liaison) for audits and regulatory inspections.
- Data Protection & GDPR
- Oversee and support the organisation’s compliance with UK GDPR and Data Protection Act 2018.
- Act as the Data Protection Officer to:
- Ensure lawful, transparent and secure handling of personal data (e.g., customer billing data, heat metering data, employee records).
- Maintain data protection policies, procedures, and records of processing activities.
- Support Data Protection Impact Assessments (DPIAs) for new systems and technologies.
- Ensure appropriate data retention, access control, and security measures are in place.
- Manage and report data breaches and incidents, ensuring timely investigation and corrective action.
- Deliver staff awareness training on data protection and information security.
- Ensure contractors and third parties meet required data protection standards.
- Risk Management
- Maintain risk registers covering operational, environmental, safety, compliance, and data protection risks.
- Identify and mitigate risks associated with heat networks and customer data processing.
- Support business continuity and incident response planning (including cyber/data incidents).
- Training & Culture
- Develop and deliver QEHSC and data protection training programmes alongside the Learning & Development Manager.
- Promote a culture of safety, compliance, and responsible data handling.
- Reporting & Governance
- Produce regular QEHSC and data protection compliance reports for senior leadership.
- Lead management reviews and ensure governance frameworks are effective.
- Provide insight and recommendations to improve compliance and operational resilience.
KEY RELATIONSHIPS
- Operations & Engineering Teams
- Senior Leadership Team
- External Regulators (HSE, Environment Agency, Ofgem where applicable, ICO for data protection)
- Contractors and Supply Chain
- Customers and Client Representatives
PERSON SPECIFICATION
Qualifications
- Essential:
- NEBOSH Diploma (or equivalent)
- Relevant environmental qualification (e.g., IEMA Practitioner or above)
- Degree or equivalent in Engineering, Environmental Science, or related discipline
- Desirable:
- Lead Auditor qualifications (ISO 9001, 14001, 45001)
- GDPR / Data Protection qualification (e.g., IAPP, BCS, or equivalent)
- Membership of IOSH, IEMA, or similar
Experience
- Essential:
- Experience in QEHSC management in utilities, energy, engineering, or infrastructure sectors
- Experience managing ISO-certified systems
- Experience of regulatory compliance and audits
- Practical experience supporting or implementing GDPR/data protection compliance
- Desirable:
- Experience in heat networks / district heating
- Experience handling customer data (e.g., billing, metering systems)
- Experience working in regulated environments or with public sector clients
Knowledge
- Essential:
- UK Health & Safety legislation
- Environmental compliance frameworks
- Quality management systems
- UK GDPR and Data Protection Act 2018 principles
- Desirable:
- Heat network regulations and technical systems
- Ofgem regulatory environment
- Information security principles (e.g., ISO 27001 awareness)
Skills & Competencies
- Strong leadership and influencing skills
- Excellent analytical and risk assessment ability
- Audit, compliance, and inspection expertise
- Ability to translate regulation into practical processes
- Strong stakeholder management and communication skills
- High attention to detail, particularly in compliance and data governance
Personal Attributes
- High integrity and ethical standards
- Proactive and resilient
- Strong commitment to safety, compliance, and data privacy
- Adaptable to evolving regulation and business needs
- Collaborative and solutions-focused
Other Requirements
- Full UK driving licence
- Willingness to travel
Quality, Environment, Health, Safety & Compliance Manager in Shipley employer: Switch2 Energy Limited
At Switch2 Energy Ltd, we pride ourselves on being a forward-thinking employer dedicated to fostering a culture of safety, compliance, and sustainability. Our commitment to employee growth is reflected in our comprehensive training programmes and the opportunity to work at the forefront of the UK's transition to a zero-carbon economy. Located in the heart of the UK, we offer a collaborative work environment where innovative ideas are encouraged, making us an excellent choice for those seeking meaningful and rewarding careers in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Quality, Environment, Health, Safety & Compliance Manager in Shipley
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to folks who work at Switch2 Energy Ltd. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Show us you’re genuinely interested in what we do at Switch2 Energy Ltd. Tailor your answers to reflect how your experience aligns with our mission of delivering innovative, low-carbon energy solutions.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in Quality, Environment, Health, Safety, and Compliance management. The more comfortable you are discussing your skills, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows us you’re keen and professional, which is exactly the kind of attitude we love at Switch2 Energy Ltd. Plus, it keeps you on our radar!
We think you need these skills to ace Quality, Environment, Health, Safety & Compliance Manager in Shipley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality, Environment, Health, Safety & Compliance Manager role. Highlight your relevant experience and qualifications, especially those related to ISO standards and regulatory compliance. We want to see how your background aligns with our mission at Switch2 Energy!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainability and how you can contribute to our zero-carbon goals. Be sure to mention specific examples from your past that demonstrate your expertise in health and safety management.
Showcase Your Skills:Don’t forget to highlight your skills in risk assessment, compliance, and data protection. We’re looking for someone who can lead and influence a strong safety culture, so make sure to provide examples of how you've done this in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important details. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Switch2 Energy Limited
✨Know Your Regulations
Familiarise yourself with the key regulations and standards relevant to the role, such as ISO 45001, ISO 14001, and UK GDPR. Be prepared to discuss how you have implemented these in previous roles or how you would approach compliance in this position.
✨Showcase Your Leadership Skills
As a Quality, Environment, Health, Safety & Compliance Manager, you'll need strong leadership skills. Prepare examples of how you've led teams in safety culture initiatives or compliance projects. Highlight your ability to influence and engage stakeholders at all levels.
✨Demonstrate Continuous Improvement Mindset
Discuss specific instances where you've driven continuous improvement in operational performance or sustainability. Be ready to share metrics or KPIs that illustrate your impact, as this will show your commitment to enhancing service delivery and customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-world situations. Think about potential challenges related to health and safety management or data protection, and prepare structured responses that demonstrate your analytical and risk assessment skills.
