At a Glance
- Tasks: Lead and manage Quality, Environment, Health, Safety & Compliance across the organisation.
- Company: Join Switch2 Energy Ltd, a pioneer in sustainable heating solutions.
- Benefits: Competitive salary, career development, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for growth and collaboration.
- Why this job: Be at the forefront of the zero-carbon economy and drive positive change.
- Qualifications: NEBOSH Diploma and relevant environmental qualifications required.
The predicted salary is between 50000 - 65000 £ per year.
Company Overview
Switch2 Energy Ltd is a leading operator of residential communal heating infrastructure in the UK. As pioneers in the transition to a zero-carbon economy, we design, operate, and manage sustainable heating systems that serve communities nationwide. Our mission is to deliver innovative, low-carbon energy solutions that support the UK’s net-zero goals.
Role Purpose
To lead and manage all aspects of Quality, Environmental, Health, Safety, Compliance and Data Protection (GDPR) across the organisation and its operations. The role ensures full regulatory compliance, promotes a strong safety and compliance culture, and drives continuous improvement in operational performance, sustainability, customer service, and information governance.
KEY RESPONSIBILITIES
- Health & Safety Management
- Develop, implement and maintain the company’s Health & Safety Management System (aligned to ISO 45001).
- Ensure compliance with UK HSE legislation and sector-specific regulations (e.g., CDM Regulations, pressure systems, gas safety where applicable).
- Lead incident investigations, root cause analysis, and corrective actions.
- Conduct audits, inspections, and risk assessments across operational sites.
- Promote a proactive safety culture across all levels of the organisation.
- Environmental Management
- Manage the Environmental Management System (ISO 14001 aligned).
- Ensure compliance with environmental legislation and permits.
- Support decarbonisation and sustainability targets linked to heat networks.
- Drive initiatives to reduce carbon emissions and improve resource efficiency.
- Quality Management
- Maintain and improve the Quality Management System (ISO 9001).
- Ensure consistent service delivery and performance standards.
- Track KPIs relating to service delivery and customer satisfaction.
- Lead internal and external audits and drive corrective actions.
- Compliance & Regulatory Oversight
- Ensure compliance with relevant legislation and standards including:
- Heat Network (Metering and Billing) Regulations
- Emerging UK heat network regulatory frameworks (e.g., Ofgem)
- Building Safety and energy efficiency standards
- UK GDPR and Data Protection Act 2018
- Maintain up-to-date knowledge of regulatory changes affecting the business.
- Oversee statutory inspections, certifications, and compliance records.
- Act as organisational lead (or liaison) for audits and regulatory inspections.
- Data Protection & GDPR
- Oversee and support the organisation’s compliance with UK GDPR and Data Protection Act 2018.
- Act as the Data Protection Officer to:
- Ensure lawful, transparent and secure handling of personal data (e.g., customer billing data, heat metering data, employee records).
- Maintain data protection policies, procedures, and records of processing activities.
- Support Data Protection Impact Assessments (DPIAs) for new systems and technologies.
- Ensure appropriate data retention, access control, and security measures are in place.
- Manage and report data breaches and incidents, ensuring timely investigation and corrective action.
- Deliver staff awareness training on data protection and information security.
- Ensure contractors and third parties meet required data protection standards.
- Risk Management
- Maintain risk registers covering operational, environmental, safety, compliance, and data protection risks.
- Identify and mitigate risks associated with heat networks and customer data processing.
- Support business continuity and incident response planning (including cyber/data incidents).
- Training & Culture
- Develop and deliver QEHSC and data protection training programmes alongside the Learning & Development Manager.
- Promote a culture of safety, compliance, and responsible data handling.
- Reporting & Governance
- Produce regular QEHSC and data protection compliance reports for senior leadership.
- Lead management reviews and ensure governance frameworks are effective.
- Provide insight and recommendations to improve compliance and operational resilience.
KEY RELATIONSHIPS
- Operations & Engineering Teams
- Senior Leadership Team
- External Regulators (HSE, Environment Agency, Ofgem where applicable, ICO for data protection)
- Contractors and Supply Chain
- Customers and Client Representatives
PERSON SPECIFICATION
Qualifications
- Essential:
- NEBOSH Diploma (or equivalent)
- Relevant environmental qualification (e.g., IEMA Practitioner or above)
- Degree or equivalent in Engineering, Environmental Science, or related discipline
- Desirable:
- Lead Auditor qualifications (ISO 9001, 14001, 45001)
- GDPR / Data Protection qualification (e.g., IAPP, BCS, or equivalent)
- Membership of IOSH, IEMA, or similar
Experience
- Essential:
- Experience in QEHSC management in utilities, energy, engineering, or infrastructure sectors
- Experience managing ISO-certified systems
- Experience of regulatory compliance and audits
- Practical experience supporting or implementing GDPR/data protection compliance
- Desirable:
- Experience in heat networks / district heating
- Experience handling customer data (e.g., billing, metering systems)
- Experience working in regulated environments or with public sector clients
Knowledge
- Essential:
- UK Health & Safety legislation
- Environmental compliance frameworks
- Quality management systems
- UK GDPR and Data Protection Act 2018 principles
- Desirable:
- Heat network regulations and technical systems
- Ofgem regulatory environment
- Information security principles (e.g., ISO 27001 awareness)
Skills & Competencies
- Strong leadership and influencing skills
- Excellent analytical and risk assessment ability
- Audit, compliance, and inspection expertise
- Ability to translate regulation into practical processes
- Strong stakeholder management and communication skills
- High attention to detail, particularly in compliance and data governance
Personal Attributes
- High integrity and ethical standards
- Proactive and resilient
- Strong commitment to safety, compliance, and data privacy
- Adaptable to evolving regulation and business needs
- Collaborative and solutions-focused
Other Requirements
- Full UK driving licence
- Willingness to travel
Quality, Environment, Health, Safety & Compliance Manager in Shipley employer: Switch2 Energy Limited
Join a dynamic and forward-thinking company that prioritises employee growth and well-being in the energy and heat network sector. As a Field Services Team Leader, you'll benefit from a hybrid working model, extensive training opportunities, and a supportive work culture that fosters collaboration and safety. With competitive benefits like health insurance, a company pension, and a cycle to work scheme, this role offers a rewarding environment for those passionate about operational excellence and team development.
StudySmarter Expert Advice🤫
We think this is how you could land Quality, Environment, Health, Safety & Compliance Manager in Shipley
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Switch2 Energy Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Quality, Environment, Health, Safety & Compliance Manager in Shipley
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Switch2 Energy Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Switch2 Energy Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Switch2 Energy Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
