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- Tasks: Minimise overdue debt and support customers with efficient solutions.
- Company: Leading energy services company in Saltaire with a focus on teamwork.
- Benefits: Dynamic work environment and opportunities for personal growth.
- Why this job: Make a real difference by helping customers while developing your skills.
- Qualifications: Excellent communication skills and experience in credit control or debt recovery.
- Other info: Join a supportive team dedicated to positive customer interactions.
The predicted salary is between 28800 - 43200 £ per year.
A leading energy services company in Saltaire is seeking Customer Collections Representatives to minimize overdue debt and support customers efficiently. Candidates should possess excellent communication skills, a proactive attitude, and experience in credit control or debt recovery.
Responsibilities include managing debt efficiently and providing support to the Billing/Customer Services Team. This role offers a dynamic work environment with a focus on teamwork and positive customer interactions.
Debt Recovery & Customer Solutions Specialist employer: Switch2 Energy Limited
Contact Detail:
Switch2 Energy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery & Customer Solutions Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interactions, try role-playing with a friend or family member. This will help you feel more confident when discussing how you can support customers effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at this leading energy services company.
We think you need these skills to ace Debt Recovery & Customer Solutions Specialist
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer interactions, make sure your written application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively engage with customers.
Be Proactive in Your Approach: We love candidates who take initiative! In your application, share examples of how you've tackled challenges in credit control or debt recovery. This will show us that you're ready to jump in and support our team.
Tailor Your Experience: Make sure to align your previous experience with the responsibilities mentioned in the job description. Highlight any relevant roles where you've managed debt or supported billing teams, so we can see how you'd fit right in.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Switch2 Energy Limited
✨Know Your Stuff
Before the interview, make sure you understand the basics of debt recovery and customer solutions. Brush up on your knowledge about credit control processes and any relevant regulations. This will help you answer questions confidently and show that you're serious about the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved conflicts or explained complex information clearly. Practising these scenarios can really help you shine during the interview.
✨Be Proactive
Demonstrate your proactive attitude by discussing how you've taken initiative in previous roles. Whether it’s finding new ways to manage overdue debts or improving customer service processes, showing that you can think ahead will impress the interviewers and align with their focus on teamwork.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to customer collections and how they support their team. This not only shows your interest in the role but also gives you insight into whether the company culture aligns with your values. Plus, it keeps the conversation flowing!
