At a Glance
- Tasks: Lead and manage Quality, Environment, Health, Safety & Compliance across the organisation.
- Company: Join Switch2 Energy Ltd, a pioneer in sustainable heating solutions.
- Benefits: Competitive salary, career development, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for growth and collaboration.
- Why this job: Be at the forefront of the zero-carbon economy and drive positive change.
- Qualifications: NEBOSH Diploma and relevant environmental qualifications required.
The predicted salary is between 55000 - 65000 £ per year.
Company Overview
Switch2 Energy Ltd is a leading operator of residential communal heating infrastructure in the UK. As pioneers in the transition to a zero-carbon economy, we design, operate, and manage sustainable heating systems that serve communities nationwide. Our mission is to deliver innovative, low-carbon energy solutions that support the UK’s net-zero goals.
Role Purpose
To lead and manage all aspects of Quality, Environmental, Health, Safety, Compliance and Data Protection (GDPR) across the organisation and its operations. The role ensures full regulatory compliance, promotes a strong safety and compliance culture, and drives continuous improvement in operational performance, sustainability, customer service, and information governance.
KEY RESPONSIBILITIES
- Health & Safety Management
- Develop, implement and maintain the company’s Health & Safety Management System (aligned to ISO 45001).
- Ensure compliance with UK HSE legislation and sector-specific regulations (e.g., CDM Regulations, pressure systems, gas safety where applicable).
- Lead incident investigations, root cause analysis, and corrective actions.
- Conduct audits, inspections, and risk assessments across operational sites.
- Promote a proactive safety culture across all levels of the organisation.
- Environmental Management
- Manage the Environmental Management System (ISO 14001 aligned).
- Ensure compliance with environmental legislation and permits.
- Support decarbonisation and sustainability targets linked to heat networks.
- Drive initiatives to reduce carbon emissions and improve resource efficiency.
- Quality Management
- Maintain and improve the Quality Management System (ISO 9001).
- Ensure consistent service delivery and performance standards.
- Track KPIs relating to service delivery and customer satisfaction.
- Lead internal and external audits and drive corrective actions.
- Compliance & Regulatory Oversight
- Ensure compliance with relevant legislation and standards including:
- Heat Network (Metering and Billing) Regulations
- Emerging UK heat network regulatory frameworks (e.g., Ofgem)
- Building Safety and energy efficiency standards
- UK GDPR and Data Protection Act 2018
- Maintain up-to-date knowledge of regulatory changes affecting the business.
- Oversee statutory inspections, certifications, and compliance records.
- Act as organisational lead (or liaison) for audits and regulatory inspections.
- Data Protection & GDPR
- Oversee and support the organisation’s compliance with UK GDPR and Data Protection Act 2018.
- Act as the Data Protection Officer to:
- Ensure lawful, transparent and secure handling of personal data (e.g., customer billing data, heat metering data, employee records).
- Maintain data protection policies, procedures, and records of processing activities.
- Support Data Protection Impact Assessments (DPIAs) for new systems and technologies.
- Ensure appropriate data retention, access control, and security measures are in place.
- Manage and report data breaches and incidents, ensuring timely investigation and corrective action.
- Deliver staff awareness training on data protection and information security.
- Ensure contractors and third parties meet required data protection standards.
- Risk Management
- Maintain risk registers covering operational, environmental, safety, compliance, and data protection risks.
- Identify and mitigate risks associated with heat networks and customer data processing.
- Support business continuity and incident response planning (including cyber/data incidents).
- Training & Culture
- Develop and deliver QEHSC and data protection training programmes alongside the Learning & Development Manager.
- Promote a culture of safety, compliance, and responsible data handling.
- Reporting & Governance
- Produce regular QEHSC and data protection compliance reports for senior leadership.
- Lead management reviews and ensure governance frameworks are effective.
- Provide insight and recommendations to improve compliance and operational resilience.
KEY RELATIONSHIPS
- Operations & Engineering Teams
- Senior Leadership Team
- External Regulators (HSE, Environment Agency, Ofgem where applicable, ICO for data protection)
- Contractors and Supply Chain
- Customers and Client Representatives
PERSON SPECIFICATION
Qualifications
- Essential:
- NEBOSH Diploma (or equivalent)
- Relevant environmental qualification (e.g., IEMA Practitioner or above)
- Degree or equivalent in Engineering, Environmental Science, or related discipline
- Desirable:
- Lead Auditor qualifications (ISO 9001, 14001, 45001)
- GDPR / Data Protection qualification (e.g., IAPP, BCS, or equivalent)
- Membership of IOSH, IEMA, or similar
Experience
- Essential:
- Experience in QEHSC management in utilities, energy, engineering, or infrastructure sectors
- Experience managing ISO-certified systems
- Experience of regulatory compliance and audits
- Practical experience supporting or implementing GDPR/data protection compliance
- Desirable:
- Experience in heat networks / district heating
- Experience handling customer data (e.g., billing, metering systems)
- Experience working in regulated environments or with public sector clients
Knowledge
- Essential:
- UK Health & Safety legislation
- Environmental compliance frameworks
- Quality management systems
- UK GDPR and Data Protection Act 2018 principles
- Desirable:
- Heat network regulations and technical systems
- Ofgem regulatory environment
- Information security principles (e.g., ISO 27001 awareness)
Skills & Competencies
- Strong leadership and influencing skills
- Excellent analytical and risk assessment ability
- Audit, compliance, and inspection expertise
- Ability to translate regulation into practical processes
- Strong stakeholder management and communication skills
- High attention to detail, particularly in compliance and data governance
Personal Attributes
- High integrity and ethical standards
- Proactive and resilient
- Strong commitment to safety, compliance, and data privacy
- Adaptable to evolving regulation and business needs
- Collaborative and solutions-focused
Other Requirements
- Full UK driving licence
- Willingness to travel
Quality, Environment, Health, Safety & Compliance Manager in Baildon employer: Switch2 Energy Limited
At Switch2 Energy Ltd, we pride ourselves on being a forward-thinking employer dedicated to fostering a culture of safety, compliance, and sustainability. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for professional development, ensuring that our team members are equipped to lead the charge towards a zero-carbon future. Located in the heart of the UK, we offer a collaborative work environment where innovation thrives, making us an excellent choice for those seeking meaningful and rewarding careers in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Quality, Environment, Health, Safety & Compliance Manager in Baildon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission around sustainability and compliance, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in QEHSC management and how it relates to the role at Switch2 Energy. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Switch2 Energy team. Let’s make that connection happen!
We think you need these skills to ace Quality, Environment, Health, Safety & Compliance Manager in Baildon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Quality, Environment, Health, Safety & Compliance Manager role. Highlight your relevant qualifications and any experience with ISO standards or regulatory compliance to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainability and how your background aligns with our mission at Switch2 Energy. Be sure to mention any specific projects or achievements that demonstrate your expertise.
Showcase Your Leadership Skills:Since this role involves leading teams and driving a safety culture, make sure to highlight your leadership experiences. Share examples of how you've successfully managed teams or projects in the past, especially in the context of health and safety or compliance.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Switch2 Energy Limited
✨Know Your Regulations
Familiarise yourself with UK Health & Safety legislation, environmental compliance frameworks, and the UK GDPR. Being able to discuss these regulations confidently will show that you understand the core responsibilities of the Quality, Environment, Health, Safety & Compliance Manager role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed ISO-certified systems or led audits. Highlight any experience in the utilities or energy sectors, especially related to heat networks, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Think about how you've influenced safety culture or compliance in previous positions. Be ready to share stories that illustrate your leadership style and how you’ve driven continuous improvement in operational performance.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to sustainability and compliance. This not only shows your interest in the role but also demonstrates your proactive mindset towards contributing to their mission of delivering low-carbon energy solutions.
