Credit Controller

Credit Controller

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage client relationships, reduce aged debt, and improve cashflow in the energy sector.
  • Company: Join Switch2 Energy, a forward-thinking company in a rapidly changing industry.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Embrace a culture of continuous improvement and innovation.
  • Why this job: Be part of a dynamic team making a real impact on financial performance.
  • Qualifications: 3+ years in credit control, strong Excel skills, and experience with AI tools.

The predicted salary is between 31500 - 38500 £ per year.

Credit Controller

This is an exciting opportunity at a time of significant change within the energy sector.

As a credit controller reporting into the credit manager, you will be part of the credit team involved in managing a portfolio of client relationships with a primary focus of reducing aged debt, improving debtor days and cashflow.

What will you do?

  • Maintaining positive relationships with internal & external customers while effectively mitigating credit risks and ensuring timely collections
  • Produce and analyse regular credit performance reports, identifying trends, risks and opportunities to improve debtor days, cash collection performance and aged debt recovery.
  • Achieving monthly targets focusing on debtor day & cashflow improvement & aged debt reduction
  • Investigate, resolve & collect historical aged debt + identify accounts requiring further action (3rd party DCAs / solicitors)
  • Identify opportunities to improve credit control processes through automation, AI tools and data-driven decision making.
  • Support continuous improvement initiatives to enhance productivity, reporting accuracy and customer outcomes.
  • Leverage technology and AI-enabled solutions to streamline routine administrative activities and maximise collection effectiveness.
  • Query discovery and resolution
  • Managing more difficult accounts with a hands-on approach, achieving settlements and ongoing adherence to contractual terms by settling up negotiation processes to deal with disputes
  • Working alongside the sales, projects and contracts teams to ensure invoice accuracy, meeting of contractual obligations and client reporting/relationships to maximise cash collection
  • Key competencies & experience
  • Credit
  • Control

Experience: Proven experience in credit control (3+ years B2B), including debt collection, account reconciliation, credit risk assessment, and maintaining strong customer relationships to ensure timely payment of outstanding balances.

  • Advanced
  • Excel

Skills: Demonstrable experience using Excel for credit control and financial analysis, including pivot tables, XLOOKUP/VLOOKUP, formulas, data validation, trend analysis and dashboard reporting.

Ability to manipulate large datasets to identify collection opportunities, monitor aged debt performance and support strategic decision-making.

  • Reporting & Analysis: Strong analytical and reporting skills with the ability to interpret large volumes of financial data, identify trends and root causes, and communicate clear recommendations to stakeholders.

Experience producing management information (MI), performance dashboards and cash collection reporting.

  • AI & Continuous

Improvement: Experience using AI-powered tools, automation technologies or data-driven solutions to improve business processes.

Ability to identify inefficiencies, recommend practical improvements and support the implementation of technology solutions that enhance credit control, reporting and operational performance.

  • Ability to communicate persuasively, negotiate sustainable payment arrangements where required
  • Ability to multi-task & prioritise daily tasks to meet deadlines
  • Demonstrates a strong commitment to adhering to standardised collection processes, while proactively identifying and implementing opportunities to improve process effectiveness and operational efficiency.
  • Confident, articulate and adept in obtaining and where necessary challenging information in order to progress and meet targets

Switch2 Energy is an equal opportunities employer.

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Credit Controller employer: Switch2 Energy Limited

Switch2 Energy is an exceptional employer, particularly for those looking to make a meaningful impact in the evolving energy sector. With a strong focus on employee growth and development, we offer a collaborative work culture that encourages innovation through the use of AI and automation tools. Our commitment to continuous improvement not only enhances productivity but also ensures that our team members are equipped with the skills and knowledge needed to thrive in their roles.

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Contact Details:

Switch2 Energy Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Credit Controller

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Switch2 Energy Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Credit Controller

Credit Control Experience
Debt Collection
Account Reconciliation
Credit Risk Assessment
Customer Relationship Management
Advanced Excel Skills
Data Manipulation

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Switch2 Energy Limited.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Switch2 Energy Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Switch2 Energy Limited

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Switch2 Energy Limited.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Switch2 Energy Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Switch2 Energy Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.