At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service in a friendly environment.
- Company: Join a vibrant team dedicated to customer satisfaction and support.
- Benefits: Enjoy 30 days holiday, a pension scheme, and exclusive employee discounts.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Be part of a supportive team while gaining valuable customer service experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits:
- 30 days holiday (including bank holidays)
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
Evening Customer Service Centre Advisor (Part Time) in Surrey employer: Switch
As an Evening Customer Service Centre Advisor, you will join a dynamic team that values employee well-being and growth. With a generous benefits package including 30 days of holiday, a company pension scheme, and unique employee events, our work culture fosters collaboration and support, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Customer Service Centre Advisor (Part Time) in Surrey
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversation during the interview and show that we’re genuinely interested.
✨Tip Number 2
Practice common interview questions with a friend or in front of the mirror. We want to sound confident and articulate when discussing our experience and how it relates to the Customer Service role.
✨Tip Number 3
Dress appropriately for the interview. Even if it’s a part-time position, looking smart shows that we respect the opportunity and are serious about joining the team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can set us apart from other candidates and keep us fresh in their minds. Plus, it shows our enthusiasm for the role!
We think you need these skills to ace Evening Customer Service Centre Advisor (Part Time) in Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Evening Customer Service Centre Advisor role. Highlight your relevant experience and skills that match what we're looking for, so we can see how you'd fit right in with us!
Show Your Personality:We love seeing a bit of personality in applications! Don’t be afraid to let your unique voice shine through in your writing. It helps us get a feel for who you are beyond just your qualifications.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to understand your experience and why you're interested in joining our team.
Apply Through Our Website:For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Switch
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face in the role. Prepare examples from your past experiences where you successfully handled difficult customers or resolved issues. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Show Your Flexibility
Since the job involves working on a rota basis, be ready to discuss your availability and willingness to adapt to different shifts. Highlight any previous experience you have with flexible working hours, as this will reassure them that you can meet their scheduling needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and eager to learn more about the role and the company culture.
