At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service in a friendly environment.
- Company: Join a supportive team dedicated to customer satisfaction.
- Benefits: Enjoy 30 days holiday, pension scheme, and exclusive employee discounts.
- Other info: Flexible part-time hours with opportunities for growth and fun company events.
- Why this job: Be the voice of the company and make a difference for customers every day.
- Qualifications: Strong communication skills and a passion for helping others.
Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits:
- ~30 days holiday (including bank holidays)
- ~ Company pension scheme
- ~ Employee discount scheme
- ~ Funded Summer and Christmas events
- ~ Cycle to Work Scheme
- ~ Discounted car hire rates
Locations
Evening Customer Service Centre Advisor (Part Time) in Sunbury-on-Thames, Surrey employer: Switch
As an Evening Customer Service Centre Advisor, you will join a dynamic team that values work-life balance and employee well-being. With generous benefits such as 30 days of holiday, a company pension scheme, and exciting funded events, our supportive work culture fosters personal and professional growth, making it an excellent place for those seeking meaningful employment in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Customer Service Centre Advisor (Part Time) in Sunbury-on-Thames, Surrey
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent achievements can help us tailor our answers and show that we're genuinely interested in being part of the team.
✨Tip Number 2
Practice common customer service scenarios. Think about how we would handle difficult customers or resolve complaints, as these are likely to come up during the interview process.
✨Tip Number 3
Dress appropriately for the interview. Even if it's a part-time role, looking professional shows that we take the opportunity seriously and respect the company's culture.
✨Tip Number 4
Don't forget to follow up after the interview! A quick thank-you email can leave a lasting impression and remind them of our enthusiasm for the position.
We think you need these skills to ace Evening Customer Service Centre Advisor (Part Time) in Sunbury-on-Thames, Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Evening Customer Service Centre Advisor role. Highlight your relevant experience and skills that match what we're looking for in a candidate.
Show Your Personality:We love seeing a bit of your personality shine through in your application. Don’t be afraid to let us know why you’re passionate about customer service and how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at Switch
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Representative does. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate common interview questions like 'How do you handle difficult customers?' or 'Can you give an example of excellent customer service?' Practise your responses, focusing on specific examples from your past experiences that highlight your problem-solving skills and ability to work under pressure.
✨Show Enthusiasm for the Company
Research the company’s values and culture. During the interview, express why you want to work there specifically. Mention any benefits that resonate with you, like the employee discount scheme or the funded events, to demonstrate that you’re not just looking for any job, but are excited about this opportunity.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team you'll be working with, the training process, or how success is measured in the role. Asking insightful questions shows that you’re engaged and serious about the position.
