At a Glance
- Tasks: Assist customers with rental needs and manage agreements in-person and over the phone.
- Company: Join a leading family-run car rental company dedicated to exceptional customer service.
- Benefits: Enjoy 20 days holiday, pension contributions, employee discounts, and potential bonuses.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Kickstart your career in the exciting car rental industry with hands-on training.
- Qualifications: Must hold a full valid driving licence for at least 12 months.
The predicted salary is between 10 - 12 £ per hour.
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? We offer in-the-job training.
In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals.
At Switch Car Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional service to all of our clients.
- 20 day holidays plus bank holidays pro-rata
- Contribution to Group Personal Pension Scheme
- Access to our SwitchSavings platform, an employee discount scheme offering huge savings across multiple retailers
- Sponsored Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
- Potential to earn bonus payments in addition to your basic salary
Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers at other branches. You will also take part in conducting daily fleet and vehicle checks.
We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do.
We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located.
Letting Agents in Salisbury employer: Switch
At Switch Car Rental, we pride ourselves on being an excellent employer, offering a supportive work culture that values our employees as the heart of our family business. With comprehensive training, competitive benefits including a Group Personal Pension Scheme, and opportunities for career growth within our expanding company, we ensure that our team members thrive in a rewarding environment. Located in Exeter, our head office fosters collaboration and innovation, making it an ideal place for those looking to start a meaningful career in the car rental industry.
StudySmarter Expert Advice🤫
We think this is how you could land Letting Agents in Salisbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Switch Car Rental. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting customers, think of scenarios where you can demonstrate your ability to handle inquiries and resolve issues. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent Switch Car Rental well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed, and you’ll be one step closer to joining our fantastic team at Switch Car Rental.
We think you need these skills to ace Letting Agents in Salisbury
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the car and van rental industry shine through. We want to see that you're excited about the role and ready to provide outstanding customer service!
Tailor Your Application:Make sure to customise your application to highlight relevant experience or skills that match the job description. Whether it's customer service or sales experience, we love to see how you can contribute to our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Letting Agent role.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Switch
✨Know Your Stuff
Before the interview, make sure you understand the basics of the car and van rental industry. Familiarise yourself with common rental processes and customer service best practices. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your People Skills
As a Letting Agent, you'll be dealing with customers face-to-face and over the phone. Practice your communication skills by engaging in mock interviews or role-playing scenarios. Highlight any previous experience where you've successfully built rapport with customers.
✨Be Flexible and Available
Since this is a zero-hour contract, emphasise your availability during the interview. Be honest about your schedule and express your willingness to work various shifts. This flexibility can set you apart from other candidates.
✨Dress for Success
First impressions matter! Dress smartly for your interview to convey professionalism. Even if the company has a casual dress code, showing up looking polished demonstrates your seriousness about the position.
