We are looking for a strong administrator to work as a Fleet Administratorin our Head Office based in Exeter 37.5 hrs a week, with flexible start times between 8am and 9.30am working a 7.5 hr day, part time worker will be considered. On the job training available.
Learn more about the general tasks related to this opportunity below, as well as required skills.
Key Purpose of Role
Fleet Administrator
As part of a team you will involved with the repair process and aftersales support function working closely with the branches and third party repairers. This could includes progress chasing in relation to vehicles that are in our approved repair network, approving claims, grading vehicle damage and allocation of repair to local bodyshop. Managing your workload in line with Company procedures, to achieve an efficient, effective and economic repair resolution process.
Main Duties
Liaising with bodyshops and updating internal systems
Support Defleet Repair Manager in building relationships and maintaining good rapport with repairers and customers in the network
Working in line with the subcontract Bodyshop policy/procedure updates and service level agreements
Liaise with external bodyshops and internal departments xgikmsk as necessary to ensure a smooth operation
Support the Aftersales process, which could include authorising damage claims, dealing with buy back requests and raising purchase orders
Producing & maintaining spreadsheets
Dealing with telephonic/email queries to resolve issues promptly
General administration duties
Skills, Experience and/or Qualifications Required
Administrator - Head Office in Alphington employer: Switch
As a Vehicle Valeter at our Shipton Bellinger location, you will join a friendly and supportive team that values your commitment to delivering exceptional service. We offer a range of benefits including a company pension scheme, generous holiday allowance, and opportunities for career progression, ensuring that you can grow and thrive in your role while enjoying a rewarding work-life balance.
