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- Tasks: Lead business operations and ensure a safe, compliant, and high-performing organisation.
- Company: Join Switch Up, a mission-driven organisation supporting young people affected by crime.
- Benefits: Competitive salary, supportive culture, and opportunities for personal and professional growth.
- Why this job: Make a real impact in the community while shaping the future of a growing organisation.
- Qualifications: Experience in operational leadership, safeguarding, and people management.
- Other info: Be part of a values-led team committed to equality and community-led practice.
The predicted salary is between 38000 - 42000 £ per year.
Salary: £38,000 – £42,000 per annum
Hours: 37.5 hours per week
Contract: 12-month fixed-term (with a clear intention for permanence following review)
Location: Mansfield & Nottingham (in-person across Switch Up sites)
Reports to: Chief Executive Officer
About Switch Up
At Switch Up, we support young people affected by crime and violence to realise their full potential. Through sport, mentoring, education and personal development, we create safe spaces, strong relationships and real opportunities for change. We are values-driven, community-led and proud of our roots.
About the Role
We are seeking an experienced Business Operations Manager to join Switch Up at an exciting stage of organisational growth. This is a senior operational leadership role and a strategic partner to the CEO, responsible for ensuring Switch Up operates as a safe, compliant, people-led and high-performing organisation. You will provide strategic oversight across business operations, including people practice, safeguarding, compliance, quality, data, IT and community hubs, ensuring systems and teams are aligned with our mission, values and growth ambitions. Safeguarding, relational practice and community leadership sit at the heart of this role.
Key Responsibilities
- Provide strategic leadership and oversight of core business operations and functional leads
- Lead organisational approaches to safeguarding, compliance, risk and quality assurance
- Oversee HR and people practice, including performance management and staff development
- Ensure robust systems for data, monitoring, reporting and continuous improvement
- Provide leadership oversight of Switch Up’s Community Hubs, ensuring safe, inclusive and welcoming environments
- Work with the CEO and senior colleagues on budgets, sustainability and organisational growth
- Act as a visible leader who models Switch Up’s values and community-led ethos
About You
You will be a confident, values-driven leader who is comfortable operating at both strategic and organisational level. You will have:
- Senior operational or business leadership experience
- Strong knowledge of safeguarding and organisational compliance
- Proven people leadership and performance management experience
- Experience overseeing systems, processes, data and quality
- The ability to partner with senior leaders and Trustees
- A strong commitment to equality, inclusion and community-led practice
Experience within the voluntary, community, youth or education sector is desirable but not essential.
Why Join Switch Up
- Be part of a mission-driven organisation making real community impact
- Play a key role in shaping the future of a growing organisation
- Work within a supportive, values-led leadership culture
Safeguarding & Equality
Switch Up is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS check and two references are required. We are committed to equality of opportunity and welcome applications from all backgrounds, including those with lived experience and those with criminal records where appropriate.
Business Operations Manager in Nottingham employer: Switch-Up
Contact Detail:
Switch-Up Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with others on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At StudySmarter, we believe that understanding the mission of Switch Up will help you align your answers with their goals. Show them you’re not just another candidate, but someone who truly cares about their impact!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We want you to feel confident and ready to showcase your skills and experience when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role at Switch Up.
We think you need these skills to ace Business Operations Manager in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in business operations and leadership. We want to see how your skills align with our mission and values at Switch Up!
Showcase Your Values: Since we’re a values-driven organisation, it’s important to demonstrate your commitment to safeguarding, inclusion, and community-led practice. Share examples from your past roles that reflect these values.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Switch Up.
How to prepare for a job interview at Switch-Up
✨Know Your Values
Before the interview, take some time to really understand Switch Up's mission and values. Think about how your own values align with theirs, especially around community-led practice and safeguarding. Be ready to share examples from your past experiences that demonstrate this alignment.
✨Showcase Your Leadership Style
As a Business Operations Manager, you'll need to exhibit strong leadership skills. Prepare to discuss your approach to people management and performance development. Have specific examples ready that highlight your ability to lead teams effectively and foster a positive work environment.
✨Be Data Savvy
Since the role involves overseeing systems and data, brush up on your knowledge of data monitoring and reporting. Be prepared to discuss how you've used data in previous roles to drive continuous improvement and ensure compliance. This will show that you can bring valuable insights to the organisation.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that reflect your interest in the role and the organisation. Ask about their current challenges in operations or how they measure success in their community hubs. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
