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- Tasks: Lead business operations and ensure a safe, compliant, and high-performing organisation.
- Company: Join Switch Up, a mission-driven organisation supporting young people affected by crime.
- Benefits: Competitive salary, supportive culture, and opportunities for personal and professional growth.
- Why this job: Make a real impact in the community while shaping the future of a growing organisation.
- Qualifications: Experience in operational leadership, safeguarding, and people management.
- Other info: Be part of a values-led team committed to equality and community-led practice.
The predicted salary is between 38000 - 42000 £ per year.
Salary: £38,000 – £42,000 per annum
Hours: 37.5 hours per week
Contract: 12-month fixed-term (with a clear intention for permanence following review)
Location: Mansfield & Nottingham (in-person across Switch Up sites)
Reports to: Chief Executive Officer
About Switch Up
At Switch Up, we support young people affected by crime and violence to realise their full potential. Through sport, mentoring, education and personal development, we create safe spaces, strong relationships and real opportunities for change. We are values-driven, community-led and proud of our roots.
About the Role
We are seeking an experienced Business Operations Manager to join Switch Up at an exciting stage of organisational growth. This is a senior operational leadership role and a strategic partner to the CEO, responsible for ensuring Switch Up operates as a safe, compliant, people-led and high-performing organisation. You will provide strategic oversight across business operations, including people practice, safeguarding, compliance, quality, data, IT and community hubs, ensuring systems and teams are aligned with our mission, values and growth ambitions. Safeguarding, relational practice and community leadership sit at the heart of this role.
Key Responsibilities
- Provide strategic leadership and oversight of core business operations and functional leads
- Lead organisational approaches to safeguarding, compliance, risk and quality assurance
- Oversee HR and people practice, including performance management and staff development
- Ensure robust systems for data, monitoring, reporting and continuous improvement
- Provide leadership oversight of Switch Up’s Community Hubs, ensuring safe, inclusive and welcoming environments
- Work with the CEO and senior colleagues on budgets, sustainability and organisational growth
- Act as a visible leader who models Switch Up’s values and community-led ethos
About You
You will be a confident, values-driven leader who is comfortable operating at both strategic and organisational level. You will have:
- Senior operational or business leadership experience
- Strong knowledge of safeguarding and organisational compliance
- Proven people leadership and performance management experience
- Experience overseeing systems, processes, data and quality
- The ability to partner with senior leaders and Trustees
- A strong commitment to equality, inclusion and community-led practice
Experience within the voluntary, community, youth or education sector is desirable but not essential.
Why Join Switch Up
- Be part of a mission-driven organisation making real community impact
- Play a key role in shaping the future of a growing organisation
- Work within a supportive, values-led leadership culture
Safeguarding & Equality
Switch Up is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS check and two references are required. We are committed to equality of opportunity and welcome applications from all backgrounds, including those with lived experience and those with criminal records where appropriate.
Business Operations Manager in Mansfield employer: Switch-Up
Contact Detail:
Switch-Up Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager in Mansfield
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with others on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At StudySmarter, we believe that understanding the mission of Switch Up will help you align your answers with their community-led ethos. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We want you to feel confident and ready to showcase your skills and experience when it counts.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar. Remember, we’re rooting for you to apply through our website!
We think you need these skills to ace Business Operations Manager in Mansfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Operations Manager role. Highlight your leadership experience, especially in safeguarding and compliance, to show us you’re the right fit for Switch Up.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about our mission and how your values align with ours. Be specific about your experience in operational leadership and community engagement.
Showcase Your Achievements: When detailing your past roles, focus on achievements rather than just responsibilities. Use numbers and examples to illustrate how you’ve made a positive impact in previous positions, particularly in areas like performance management and quality assurance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Switch-Up
✨Know Your Values
Before the interview, take some time to really understand Switch Up's mission and values. Think about how your own values align with theirs, especially around community-led practice and safeguarding. Be ready to share examples from your past that demonstrate this alignment.
✨Showcase Your Leadership Style
As a Business Operations Manager, you'll need to exhibit strong leadership skills. Prepare to discuss your previous experiences in operational leadership, focusing on how you've successfully managed teams and driven performance. Use specific examples to illustrate your approach to people management and development.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to safeguarding, compliance, or quality assurance that you might face in this role. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly convey your thought process.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the organisation's future. Ask about their growth plans, how they measure success in their community hubs, or what challenges they foresee in the coming year. This shows you're thinking strategically about the role.
