At a Glance
- Tasks: Provide top-notch support for hardware, software, and workplace tech.
- Company: Join a leading media organisation with a vibrant internal IT team.
- Benefits: Enjoy excellent benefits, career progression, and a mix of remote and face-to-face work.
- Other info: Collaborative team environment with opportunities for growth.
- Why this job: Be part of a fast-paced business and make a real difference in user support.
- Qualifications: Experience in IT support and strong knowledge of Windows, macOS, and Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
We're working with a leading media organisation looking for an End User Support Specialist to join their internal IT team.
This role combines service desk and deskside support, helping users across hardware, software, and workplace technology while delivering a high-quality support experience.
- Support Requirements
- Experience in IT Support, Service Desk, or Desktop Support
- Strong Windows, mac OS, and Microsoft 365 knowledge
- Experience with ticketing systems (Service Now, Jira, etc.)
- Strong communication and customer service skills
Why Join?
- Varied mix of remote and face‑to‑face support
- Strong team environment
- Excellent benefits and career progression
- Opportunity to support a fast‑paced business
Interested? Apply now or get in touch for more information.
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We think you need these skills to ace Service Desk Analyst
IT Support
Service Desk
Desktop Support
Windows
macOS
Microsoft 365
Ticketing Systems
