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For Companies At a Glance
- Tasks: Support users by resolving application issues and ensuring smooth functionality.
- Company: Join a global consumer business focused on marketplace products.
- Benefits: Enjoy hybrid working, competitive salary, and a dynamic work environment.
- Why this job: Be part of a fast-paced team that impacts a large customer base globally.
- Qualifications: Experience with Linux, cloud technologies, and web applications is essential.
- Other info: This role involves shifts, perfect for those seeking flexibility.
The predicted salary is between 48000 - 72000 £ per year.
Role: Application Support Engineer
Location: London Bridge, Hybrid working and shifts
Salary: up to £80,000 per annum
Key Skills: Linux, Programming, Cloud Technologies, Web Apps
We are seeking an experienced Application Support Engineer to join a Global Consumer business, for their marketplace product near London Bridge. You will play a crucial role in ensuring seamless functionality of key applications that serve a large, global customer base.
Key Responsibilities:
- Respond to user queries via tickets, email, and phone.
- Investigate and resolve application incidents.
- Collaborate with technical teams to address issues and provide regular updates.
Technical Skills:
- Linux/UNIX environments.
- Web Application Experience
- Cloud (AWS or similar)
- Service desk tools
- Monitoring tools
- Programming
- MySQL/Oracle
If you thrive in a fast-paced environment, apply today!
Application Support Engineer employer: Switch Tech Talent
Contact Detail:
Switch Tech Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Linux, AWS, and MySQL. Having hands-on experience or relevant projects to discuss can really set you apart during the interview.
✨Tip Number 2
Prepare to demonstrate your problem-solving skills. Think of examples where you've successfully resolved application incidents or user queries, as this will showcase your ability to thrive in a fast-paced environment.
✨Tip Number 3
Research the company’s marketplace product and understand its key functionalities. This knowledge will not only help you answer questions but also show your genuine interest in the role and the business.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the Application Support Engineer role, which can be invaluable during your application process.
We think you need these skills to ace Application Support Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Application Support Engineer position. Highlight the key skills required, such as Linux, programming, and cloud technologies, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your relevant experience in application support, particularly in Linux/UNIX environments and web applications. Include specific examples of how you've resolved incidents or collaborated with technical teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with service desk tools and monitoring tools, and explain how you can contribute to ensuring seamless functionality of key applications.
Proofread Your Application: Before submitting your application, carefully proofread all documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Application Support Engineer.
How to prepare for a job interview at Switch Tech Talent
✨Show Your Technical Skills
Be prepared to discuss your experience with Linux/UNIX environments and any web application projects you've worked on. Highlight specific examples where you resolved incidents or improved application performance.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Practice explaining your thought process when investigating and resolving application incidents, as this will showcase your analytical abilities.
✨Familiarize Yourself with Cloud Technologies
Since the role involves cloud technologies like AWS, make sure you understand the basics and can discuss any relevant experience. This could include deployment, monitoring, or scaling applications in a cloud environment.
✨Communicate Effectively
As you'll be responding to user queries and collaborating with technical teams, strong communication skills are essential. Practice articulating complex technical concepts in a way that's easy for non-technical stakeholders to understand.
