At a Glance
- Tasks: Provide 1st and 2nd line IT support, troubleshoot issues, and manage network environments.
- Company: Expanding IT and telecom consultancy with a supportive team culture.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Other info: Dynamic environment with plenty of upskilling opportunities.
- Why this job: Join a growing team and enhance your tech skills while making a difference.
- Qualifications: 1-2 years in IT support, strong networking knowledge, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are pleased to be working with an expanding IT and telecom system consultancy seeking a technically capable IT Support Engineer to join their small but growing team providing remote and onsite support to customers and assisting with the management of network and infrastructure environments.
Responsibilities: Provide 1st and 2nd line support to customers.
Troubleshoot hardware, software, networking, and connectivity issues.
Configure and deploy PCs, laptops, mobile devices, and peripherals.
Administer Microsoft 365 user accounts and services.
Assist with firewall administration and network security.
Monitor customer systems and proactively resolve issues.
Experience: Minimum 1-2 years' experience in an IT support role.
Good understanding of networking fundamentals.
Experience of configuring and troubleshooting Experience with Microsoft 365 administration.
Excellent communication skills and customer-focused approach.
Desirable skills would include experience with Microsoft Entra ID (Azure AD), Intune device management, Windows Server administration and Hyper-V or VMware.
In return candidates can expect to receive a competitive salary and flexible working as well as plenty of development and upskilling opportunities.
