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Department: Aftermarket
Reporting To: Technical Team Lead
As Aftermarket Technical Engineer, you will Demonstrates expertise in mechanical and electro-mechanical systems, providing technical support to resolve in-service vehicle failures and quality concerns.
Applies strong analytical and problem-solving skills to assess complex issues, identify root causes, and implement both short-term corrective actions and long-term improvements. Effectively manages priorities in a fast-paced environment, making sound decisions independently while balancing customer expectations, operational requirements, and commercial objectives to minimise vehicle downtime and improve product performance.
ACCOUNTABILITIES & ACTIVITIES
- Experienced in collaborating with design, service, and customer teams to understand product requirements and deliver effective engineering solutions.
- Skilled in conducting detailed root cause analysis and failure investigations involving reliability, warranty, and component performance issues.
- Proven ability to diagnose complex vehicle and system faults, identify corrective actions, and implement sustainable solutions.
- Strong background in providing technical support to Aftersales, service centres, technicians, warranty teams, and customers.
- Experienced in managing product lifecycle activities, including warranty analysis, failure investigation, and engineering change implementation.
- Proficient in interpreting technical data, coordinating testing activities, and ensuring compliance with company change control processes. xgikmsk
- Effective communicator with the ability to present technical findings clearly to stakeholders at all levels.
- Dedicated to maintaining a Please click on the apply button to read the full job description
