At a Glance
- Tasks: Lead the Parts division and enhance customer service in our Aftermarket team.
- Company: Join a dynamic company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Other info: Be part of a culture that values collaboration and high performance.
- Why this job: Make a real impact by driving revenue growth and customer satisfaction.
- Qualifications: Experience in parts management and strong leadership skills required.
The predicted salary is between 49500 - 60500 £ per year.
This role will lead the Parts division for our Aftermarket division and work cross functionally with our service team to promote retail opportunities.
This role will be responsible for all activities related to Parts Supply and customer care.
Ensuring best-in-class performance in our parts business.
This role ensures exceptional service delivery maximises customer satisfaction and drives revenue growth byenhancing our customer service and parts offerings.
Maintaining our core KPIs across the function.
A strategic growth plan for the year is to be generated in line with the MBP with all key stakeholders responsible for the delivery and adherence to the KPIs set.
Exploring a robust and profitable all makes program.
The Head of Aftermarket Business Parts will work cross financially with the Customer Service team, Field Services engineers and technical service team to align our aftermarket business services strategies with broader business objectives.
- ACCOUNTABILITIES & ACTIVITIES
- Leadership
- Foster a culture of collaboration, high performance, and customer-centricity within the aftermarket parts division
- Leading and mentoring parts sales team, logistics and support staff
- Strategic and Parts planning development
- Develop and execute a comprehensive aftermarket parts strategy to ensure customer satisfaction, retention and...
Aftermarket Manager in Rotherham employer: Switch Mobility
As a leading player in the automotive aftermarket industry, our company offers an exceptional work environment that prioritises employee growth and development. Located in a vibrant area, we foster a collaborative culture where innovation thrives, and employees are encouraged to take ownership of their roles. With competitive benefits and a commitment to customer satisfaction, we empower our team to drive success while enjoying a fulfilling career.
