Weddings & Events Executive in Bournemouth

Are you passionate about hospitality and delivering magic guest service? This is something that all employees at The Queens Hotel & Spa have in common. It is their dedication to creating a home away from home atmosphere that keeps our guests coming back to stay. We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

As a Weddings & Events Executive, you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:

• Take a proactive and consultative sales approach, adapting wedding and event solutions to meet each client’s needs, vision, and budget in line with business strategy.
• Manage all wedding and events enquiries via telephone, email, and face-to-face meetings in a timely, professional, and welcoming manner.
• Act as the main point of contact for prospective and confirmed wedding and events clients, providing clear, consistent, and high-quality communication throughout the sales and planning process.
• Accurately identify client requirements and produce well-presented, bespoke wedding and event proposals in line with brand standards and presentation guidelines.
• Identify and pass on any additional sales leads or opportunities to the Sales Team where appropriate.
• Ensure all enquiries, client details, and event information are recorded accurately in the system, following data input guidelines and maintaining up-to-date client files.
• Maintain detailed records of current and past clients and communicate any relevant updates or changes to the appropriate departments.
• Build and nurture relationships with local businesses, wedding planners, agencies, and direct bookers to maximise use of the venue’s wedding and event facilities.
• Conduct professional show rounds for prospective clients, confidently presenting the venue and tailoring the experience to each client’s needs to support conversion to booking.
• Ensure all weddings and events are planned and delivered in line with client expectations, brand standards, and agreed budgets, always seeking opportunities to exceed guest expectations.
• Support the management and coordination of corporate, social, and private event bookings as required.

If the position of Weddings & Events Executive is the opportunity that you are looking for please apply with your CV. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.