At a Glance
- Tasks: Welcome residents and ensure their safety while creating a positive atmosphere.
- Company: Join John West House, where employee satisfaction drives magical resident service.
- Benefits: Enjoy meals on duty, pension plans, life insurance, and fun staff events.
- Other info: Be part of an inclusive team that celebrates diversity and personal growth.
- Why this job: Make a real impact during night hours and enhance guest experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 63000 - 77000 £ per year.
Take ownership of the guest experience during the quieter hours when your impact truly matters. As our Casual Night Receptionist, you'll be the guardian of resident satisfaction and property security.
About John West House: John West House believes employees are the key to magical resident service. We look for candidates who share our vision and seek opportunities to provide magic service. Our wide range of employee benefits and personalised training plans ensure our team love where they work. These include a full benefits online platform, meals on duty, pension plan, life insurance, magic treats, birthday celebrations and staff social events.
What You'll Be Doing: You'll master the art of versatility and inject energy whilst completing varied duties:
- Welcome and assist all residents visiting the property with warmth and professionalism
- Provide security oversight throughout the night, following our protocols and communicating any incidents to the Resident Manager immediately
- Complete or oversee the Night Audit each shift, logging all necessary data and reporting to the Resident Manager promptly
- Create positive experiences for all residents
Why This Role Matters: We are continually evolving, and our team do too. There's no red tape or corporate conflict with us. We Evolve – You Evolve – We Grow Together.
Ready to Make Your Mark? If you're looking for a role where you can truly own the guest experience and make a real difference during the night hours, we'd love to hear from you. Apply with your CV today.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Casual Night Receptionist in Maidenhead employer: Switch Hospitality
Join our vibrant team in Bournemouth, where hospitality meets a culture of inclusivity and growth. As a Cluster Reception Manager, you'll benefit from a comprehensive range of perks including meals on duty, life insurance, and personalised training plans, all designed to ensure you thrive in a supportive environment. We celebrate diversity and encourage our employees to bring their authentic selves to work, making it a truly magical place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Night Receptionist in Maidenhead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Switch Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Switch Hospitality
Don't be shy about reaching out to Switch Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual Night Receptionist in Maidenhead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Switch Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Switch Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
