Conference Operations Manager

This position is brought to you by Jobs/Redefined, the UK's leading over-50s inclusive jobs board. We are excited to offer an opportunity to contribute to delivering exceptional service as a Conference Operation Manager. In this role, you will need to be organized, confident, proactive, and have experience in property maintenance with keen attention to detail. You should be capable of working across multiple properties and adapting to various responsibilities.

Key responsibilities include:

• Supporting the Food and Beverage Manager in managing daytime conference operations.
• Representing the Meetings & Events department within the hotel management team and advocating for food and beverage operations across all conference and event spaces.
• Reviewing function sheets, menus, room layouts, and supplier details before events to ensure smooth operations and excellent customer experiences.
• Building strong relationships with the Meetings & Events and Sales teams, attending pre- and post-event meetings to aid planning and enhance guest satisfaction.
• Leading a team confidently and representing the Meetings & Events operations in a management capacity.
• Maintaining high standards of attention to detail and exceptional service quality.
• Managing the events department during the day, leading your team to exceed service expectations, and overseeing budgets, sales targets, and operational standards.
• Ensuring compliance with all health, safety, food safety, and security regulations.
• Applying strong problem-solving skills to manage complex relationships with clients, suppliers, and internal teams.
• Ensuring all staff complete necessary training requirements.

We seek candidates who share our vision of delivering magical guest service and who actively seek opportunities to create memorable experiences. Our employee benefits include a comprehensive online platform, meals on duty, pension plans, life insurance, staff treats, birthday celebrations, social events, and more. We foster a dynamic, evolving environment free from red tape or corporate conflicts. We Evolve - You Evolve - We Grow Together.

If you are interested in the Conference Operation Manager position, please apply with your CV. We are committed to creating inclusive teams that celebrate diversity and encourage colleagues to bring their whole selves to work. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We promote a culture of trust, support, and acceptance, welcoming different backgrounds, experiences, and perspectives.