At a Glance
- Tasks: Deliver exceptional guest service and assist with various conference and event duties.
- Company: Park Regis Birmingham, a vibrant hospitality environment focused on guest experience.
- Benefits: Enjoy meals on duty, life insurance, birthday celebrations, and a supportive team culture.
- Other info: Flexible role with opportunities for personal development and career growth.
- Why this job: Join a dynamic team where your passion for hospitality can shine and grow.
- Qualifications: A friendly attitude and willingness to learn about food and guest service.
Are you passionate about hospitality and delivering magic guest service?
This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.
We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.
Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.
We now have an exciting opportunity for a Casual Conference and Events Assistant to join our Conference and Events department.
As a Casual Conference and Events Assistant you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:
- To be welcoming and approachable to all guests visiting the restaurant, ensuring that Park Regis etiquette standards are used when greeting and seating guests.
- To make guest reservations and book correctly onto the hotel booking system. Ensure updates on bookings are managed in a timely manner to ensure a service and occupancy is not compromised.
- Set tables according to event or service type, ensuring that Park Regis standards are met.
- To clear tables within the allocated time given causing minimal disruptions to present guests using the restaurant facilities.
- To serve food courses and beverages to guests following the Park Regis etiquette standards.
- To regularly communicate with the Kitchen team in regards to product availability, the length of wait, recook orders and menu questions.
- To inform the Kitchen team of any guest dietary requirements and allergies or any other special menu requests.
- To be knowledgeable of chef specials and a brief understanding of all dishes on the menu in order to provide recommendations and ingredients advice.
- Strict adherence to hygienic food and beverage handling procedures.
We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!
We Evolve – You Evolve – We Grow Together
If the position of Casual Conference and Events Assistant is the opportunity that you are looking for please apply with your CV. We request that this is in PDF format.
Casual Conference & Events Assistant in Birmingham employer: Switch Hospitality
Join our vibrant team in Bournemouth, where hospitality meets a culture of inclusivity and growth. As a Cluster Reception Manager, you'll benefit from a comprehensive range of perks including meals on duty, life insurance, and personalised training plans, all designed to ensure you thrive in a supportive environment. We celebrate diversity and encourage our employees to bring their authentic selves to work, making it a truly magical place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Conference & Events Assistant in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Park Regis Birmingham's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their magic guest service.
✨Tip Number 2
Practice your hospitality skills! Role-play common scenarios you might face as a Casual Conference & Events Assistant. This could be greeting guests or handling dietary requests. The more prepared you are, the more confident you'll feel during the interview!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Park Regis Birmingham. This insider info can give you an edge and help you tailor your approach when applying through our website.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team!
We think you need these skills to ace Casual Conference & Events Assistant in Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences where you’ve gone the extra mile to create a memorable experience for guests. We want to see that you’re all about delivering that magic service!
Tailor Your CV to the Role:Make sure your CV highlights relevant skills and experiences that match the job description. Use keywords from the posting, like 'versatility' and 'guest service', to show us you’re the perfect fit for our team at Park Regis Birmingham.
Keep It Professional Yet Approachable:While we love a friendly vibe, remember to keep your application professional. Use a clear format, check for typos, and ensure your PDF is easy to read. We want to see your personality, but clarity is key!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and ensures you’re considered for the role. Plus, it shows you’re keen to join our amazing team!
How to prepare for a job interview at Switch Hospitality
✨Know Your Stuff
Familiarise yourself with Park Regis Birmingham's values and the specifics of the Casual Conference & Events Assistant role. Understand their commitment to guest service and be ready to share how your experiences align with their vision.
✨Show Your Hospitality Passion
During the interview, express your enthusiasm for hospitality. Share examples of how you've gone above and beyond for guests in previous roles. This will demonstrate that you truly care about delivering that 'magic' service they’re looking for.
✨Be Ready for Scenarios
Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios, like managing dietary requirements or dealing with a busy service. This shows your ability to think on your feet and adapt to different situations.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team culture, training opportunities, or how they celebrate staff achievements. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.
