At a Glance
- Tasks: Create unforgettable weddings and events while providing exceptional guest service.
- Company: Join The Queens Hotel & Spa, where hospitality meets magic.
- Benefits: Enjoy meals on duty, life insurance, birthday celebrations, and more!
- Other info: Inclusive workplace that celebrates diversity and fosters personal development.
- Why this job: Be part of a dynamic team that values creativity and personal growth.
- Qualifications: Passion for hospitality and excellent communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
Are you passionate about hospitality and delivering magic guest service? This is something that all employees at The Queens Hotel & Spa have in common. It is their dedication to creating a home away from home atmosphere that keeps our guests coming back to stay. We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.
Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.
As a Weddings & Events Executive, you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:
- Take a proactive and consultative sales approach, adapting wedding and event solutions to meet each client’s needs, vision, and budget in line with business strategy.
- Manage all wedding and events enquiries via telephone, email, and face-to-face meetings in a timely, professional, and welcoming manner.
- Act as the main point of contact for prospective and confirmed wedding and events clients, providing clear, consistent, and high-quality communication throughout the sales and planning process.
- Accurately identify client requirements and produce well-presented, bespoke wedding and event proposals in line with brand standards and presentation guidelines.
- Identify and pass on any additional sales leads or opportunities to the Sales Team where appropriate.
- Ensure all enquiries, client details, and event information are recorded accurately in the system, following data input guidelines and maintaining up-to-date client files.
- Maintain detailed records of current and past clients and communicate any relevant updates or changes to the appropriate departments.
- Build and nurture relationships with local businesses, wedding planners, agencies, and direct bookers to maximise use of the venue’s wedding and event facilities.
- Conduct professional show rounds for prospective clients, confidently presenting the venue and tailoring the experience to each client’s needs to support conversion to booking.
- Ensure all weddings and events are planned and delivered in line with client expectations, brand standards, and agreed budgets, always seeking opportunities to exceed guest expectations.
- Support the management and coordination of corporate, social, and private event bookings as required.
If the position of Weddings & Events Executive is the opportunity that you are looking for please apply with your CV. We request that this is in PDF format.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.
Weddings & Events Executive in Bournemouth employer: Switch Hospitality
Join our vibrant team in Bournemouth, where hospitality meets a culture of inclusivity and growth. As a Cluster Reception Manager, you'll benefit from a comprehensive range of perks including meals on duty, life insurance, and personalised training plans, all designed to ensure you thrive in a supportive environment. We celebrate diversity and encourage our employees to bring their authentic selves to work, making it a truly magical place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Weddings & Events Executive in Bournemouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Switch Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Switch Hospitality
Don't be shy about reaching out to Switch Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Weddings & Events Executive in Bournemouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Switch Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Switch Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!