At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences and drive business success.
- Company: Join a vibrant hotel group that values creativity and inclusivity.
- Benefits: Enjoy competitive pay, meals on duty, and discounted stays for family and friends.
- Other info: Embrace a hands-on role in a fast-evolving environment with great career growth.
- Why this job: Be part of a supportive culture where your ideas can shine and make a difference.
- Qualifications: Proven leadership skills and experience in hospitality management required.
The predicted salary is between 40000 - 50000 £ per year.
We currently have an amazing opportunity to join the team as a Cluster General Manager for our Bournemouth Hotels.
Benefits
- We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.
- Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.
- We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
- We ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
- We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements:
- Our ideal requirements for the suitable person to fill this position would possess outstanding team management skills, HR practices and a good financial acumen.
- Proven experience in a similar position is required along with knowledge of rooms management, food and beverage operations and spa and leisure.
- The successful candidate will have a proven track record of leading a team to achieve performance and operational targets. This is a small team and therefore a hands-on approach to operations is essential.
Duties will include:
- Planning and implementing longer term strategies to enhance business potential for the Business.
- Communicate to the Company on a regular basis on the performance of the business successes, highlighting potential risks and taking action accordingly.
- Ensure control of all costs throughout each department, encouraging correct stock ordering and minimising waste.
- Manage, encourage and develop all employees to ensure they consistently achieve the highest hospitality standards.
- Ensure the Company Health and Safety, Food Safety, Fire Safety and COSHH legislation is adhered to.
- Coordinate action for selling initiatives in each area of the business and monitor effectiveness.
We are continually evolving, and our team do too, there is no red tape or corporate conflict with us! We Evolve – You Evolve – We Grow Together.
If the position of General Manager is the opportunity that you are looking for please apply with your CV.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.
Cluster General Manager - Live in optional in Bournemouth employer: Switch Hospitality
Join our vibrant team as a Cluster General Manager in Bournemouth, where we prioritise employee well-being and development. With a culture that celebrates diversity and inclusion, we offer competitive salaries, extensive benefits, and opportunities for personal growth, all while ensuring a supportive and collaborative work environment. Experience the magic of hospitality with us, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster General Manager - Live in optional in Bournemouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Switch Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Switch Hospitality
Don't be shy about reaching out to Switch Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cluster General Manager - Live in optional in Bournemouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Switch Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Switch Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
