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- Tasks: Coordinate exciting events and adapt sales solutions to meet client needs.
- Company: Dynamic events company that values inclusivity and teamwork.
- Benefits: Full benefits platform, meals on duty, pension plan, and fun staff events.
- Other info: Inclusive culture that celebrates diversity and encourages personal growth.
- Why this job: Join a vibrant team and make memorable experiences for clients.
- Qualifications: Strong communication skills and a proactive sales approach.
The predicted salary is between 30000 - 40000 £ per year.
We now have an exciting opportunity for a Senior Events Co‑ordinator to join our Events Department. In this role, you will be required to master the art of versatility and inject energy while completing a variety of duties. The main responsibilities include:
- Take a proactive sales approach and, in line with strategy, adapt sales solutions to meet client needs and expectations.
- Deal with all M&E calls, face‑to‑face meetings and email enquiries efficiently and professionally.
- Act as a main point of contact for all prospective clients, demonstrating excellent communication skills.
- Accurately identify customer needs and produce well‑presented, customised M&E proposals in line with brand policies and standards of presentation.
- Identify any sales leads and forward them to the Sales Team.
- Assist in the training and development of new team members.
- Ensure all enquiries are recorded accurately, understand and demonstrate data input rules, and ensure client file updates are respected.
- Maintain current and past client records and communicate any changes as necessary.
- Develop relationships with local clients, direct bookers and agency workers to ensure appropriate follow‑up with the Sales Team to maximise use of facilities.
- Conduct show‑rounds to guests and potential new clients, addressing client needs to aid a booking.
- Ensure bookings meet guest requests and, when possible, exceed expectations while staying within budget and agreed costs.
- Assist in the management of business bookings.
Benefits include a full benefits online platform, meals on duty, pension plan, life insurance, magic treats, birthday celebrations, staff social events and many more. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal‑opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.
Senior Events Co-Ordinator in Birmingham employer: Switch Hospitality
Contact Detail:
Switch Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Events Co-Ordinator in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their events, values, and culture. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you an edge and might even lead to a referral!
✨Tip Number 3
Prepare for interviews by practising common questions and tailoring your answers to highlight your versatility and energy. Show them how you can adapt to meet client needs and exceed expectations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior Events Co-Ordinator in Birmingham
Some tips for your application 🫡
Show Your Versatility: In your application, make sure to highlight your ability to juggle multiple tasks and adapt to different situations. We love candidates who can bring energy and creativity to the table, so don’t hold back on showcasing your unique skills!
Communicate Clearly: Since excellent communication is key for this role, ensure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see your professionalism shine through!
Tailor Your Proposals: When discussing your experience, relate it back to how you’ve created customised proposals in the past. We’re looking for someone who understands client needs, so give us examples of how you’ve successfully met those expectations before.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Switch Hospitality
✨Know Your Events Inside Out
Before the interview, make sure you research the company’s past events and understand their style. This will help you tailor your responses to show how your experience aligns with their needs and demonstrate your passion for event management.
✨Show Off Your Communication Skills
As a Senior Events Co-ordinator, communication is key. Prepare examples of how you've effectively communicated with clients and team members in the past. Be ready to discuss how you handle enquiries and maintain relationships, as this will showcase your ability to be the main point of contact.
✨Be Proactive with Solutions
Think about how you can adapt sales solutions to meet client needs. During the interview, share specific instances where you identified customer needs and created tailored proposals. This will highlight your proactive approach and versatility, which are crucial for the role.
✨Demonstrate Your Team Spirit
Since you'll be assisting in training new team members, come prepared with examples of how you've contributed to team development in the past. Discuss your experiences in fostering a supportive environment, as this aligns with the company’s values of trust and inclusivity.