At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a secure hotel environment.
- Company: Park Regis Birmingham, dedicated to creating a magical guest experience.
- Benefits: Full benefits platform, meals on duty, pension plan, life insurance, and fun staff events.
- Other info: Evolve with us in a supportive, no-red-tape environment.
- Why this job: Join a dynamic team and make every guest's stay unforgettable.
- Qualifications: Passion for hospitality and strong communication skills.
The predicted salary is between 30000 - 32450 £ per year.
Are you passionate about hospitality and delivering magic guest service?
This is something that all employees at Park Regis Birmingham have in common.
It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.
We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.
Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work .
These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.
We now have an exciting opportunity for Night Auditor to join our Department.
As a Night Auditor you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:
- To be welcoming and approachable to all guests visiting the hotel.
- To retrieve guests information from the Park Regis Birmingham data base and to enter and update information as appropriate for each guest.
- To make guest reservations and book correctly onto the hotel booking system.
Ensure updates on bookings are managed in a timely manner to ensure a service and occupancy is not compromised.
- To be a source of hotel security throughout the night and follow Park Regis Birmingham measures when managing a security breach.
Ensure this is effectively communicated to the Night Manager and Duty Manager as soon as possible.
- To ensure the Night Audit is completed each shift whether this is carried out personally or by another member on duty.
All necessary date should be logged and communicated to the Night Manager as soon as possible.
- To ensure a positive guest experience to maximise repeat business.
We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!
- We Evolve – You Evolve – We Grow Together
- If the position of
Night Auditor is the opportunity that you are looking for please apply with your CV.
Night Auditor in Birmingham employer: Switch Hospitality
At Park Regis Birmingham, we pride ourselves on fostering a vibrant work culture where every team member is valued and empowered to deliver exceptional guest service. Our commitment to employee growth is reflected in our personalised training plans and extensive benefits, including meals on duty, life insurance, and exciting staff events, all designed to create a supportive and enjoyable workplace. Join us as a Night Auditor and be part of a dynamic team that believes in evolving together to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Night Auditor in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Switch Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Switch Hospitality
Don't be shy about reaching out to Switch Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Auditor in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Switch Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Switch Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
