At a Glance
- Tasks: Lead a housekeeping team and ensure exceptional guest satisfaction.
- Company: Aparthotel Birmingham, where we create a home away from home.
- Benefits: Enjoy meals on duty, pension plans, life insurance, and fun staff events.
- Other info: Join a dynamic team that values your development and career progression.
- Why this job: Develop your management skills in a supportive environment focused on growth.
- Qualifications: Experience in housekeeping and strong leadership abilities.
The predicted salary is between 30000 - 35005 £ per year.
Lead a dedicated housekeeping team while developing your management skills in a supportive environment that prioritises your growth and career progression.
About Aparthotel Birmingham: At Aparthotel Birmingham, we create a home away from home atmosphere that keeps guests coming back. We believe that our employees are the key to magical guest service, so we look for candidates who share our vision and look for opportunities to provide magic service. Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.
What you'll be doing: As a Housekeeping Supervisor, you'll lead by example while coaching your team to deliver exceptional standards.
- Oversee all bedrooms, suites and public areas to ensure everything meets guest satisfaction standards.
- Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
- Handle guest complaints and special requests, ensuring complete guest satisfaction.
- Manage VIP and repeat visitor requirements.
- Control consumables and stock levels to service the business effectively.
- Order and manage linen stock and cleaning materials within budget.
- Support daily staffing requirements in the Head Housekeeper's absence.
- Ensure all guest lost property is reported using hotel procedures.
Why join us: We are continually evolving, and our team do too. There's no red tape or corporate conflict with us! We Evolve – You Evolve – We Grow Together.
Ready to take the next step in your housekeeping career with a team that truly values your development? Apply now with your CV in PDF format and join us in creating magical guest experiences.
Housekeeping Supervisor - 8 Month Maternity Cover in Birmingham employer: Switch Hospitality
Join our vibrant team in Bournemouth, where hospitality meets a culture of inclusivity and growth. As a Cluster Reception Manager, you'll benefit from a comprehensive range of perks including meals on duty, life insurance, and personalised training plans, all designed to ensure you thrive in a supportive environment. We celebrate diversity and encourage our employees to bring their authentic selves to work, making it a truly magical place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor - 8 Month Maternity Cover in Birmingham
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Housekeeping Supervisor - 8 Month Maternity Cover in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Switch Hospitality
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Switch Hospitality. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
