Casual Night Auditor in Bournemouth

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at The Queens Hotel and Spa have in common.

We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We now have an exciting opportunity for a Night Auditor to join our The Queens Hotel and Spa.

As a Night Auditor, you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:

• To be welcoming and approachable to all guests visiting the property.
• To be a source of security throughout the night and follow The Queens Hotel and Spa measures when managing a security breach. Ensure this is effectively communicated to the Duty Manager as soon as possible.
• To ensure the Night Audit is completed each shift whether this is carried out personally or by another member on duty. All necessary date should be logged and communicated to the Duty Manager as soon as possible.
• To ensure a positive guest/ resident experience to maximise repeat business.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!

We Evolve – You Evolve – We Grow Together

If you are looking for a management company that can put itself in your shoes and drive the highest levels of service and financial performance on your behalf, then Switch to us.

160 Broad Street, Birmingham,
B15 1DT, United Kingdom

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