Holiday Inn Express Birmingham - South is seeking a Casual Guest Support Assistant to deliver welcoming and energetic guest service across day and night shifts. You will help maintain public areas, liaise with HK teams for room setups, handle guest queries with professionalism, and participate in a range of flexible duties to ensure a smooth guest experience.
The role includes night work elements and requires versatility and a proactive attitude to support hotel operations and guest satisfaction.
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Casual Guest Support & Facilities Assistant (Nights) in Birmingham employer: Switch Hospitality Management Ltd.
At The Queens Hotel and Spa, we pride ourselves on fostering a vibrant work culture where every team member is valued and empowered to deliver exceptional guest service. Our commitment to employee growth is reflected in our personalised training plans and a range of benefits including meals on duty, life insurance, and exciting staff events, all designed to create a supportive and enjoyable workplace. Join us in Birmingham, where your passion for hospitality can truly shine in an inclusive environment that celebrates diversity and encourages personal development.
Contact Details:
Switch Hospitality Management Ltd. Recruitment Team
